Overview
Front Desk Associate Jobs in Richmond, IN at Baymont By Wyndham Richmond I-70
Full Job Description
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Experience in hotel or resort settings is preferred.
Duties
Greet guests upon arrival with a warm and friendly demeanor.
Check guests in and out of the hotel, ensuring all information is accurate.
Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
Manage phone calls with professionalism, demonstrating excellent phone etiquette.
Assist with night audit procedures as required.
Maintain guest relations by addressing concerns promptly and effectively.
Process payments and maintain accurate records of transactions.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Uphold the hotel’s standards for cleanliness and organization at the front desk area.
Requirements
Strong communication skills with an emphasis on guest relations.
Proficient in using computer systems for reservations and check-in/check-out processes.
Ability to work flexible hours, including nights and weekends as needed.
A positive attitude, strong work ethic, and commitment to providing excellent hospitality.
Join our team as a Front Desk Agent where your skills in hospitality will shine, creating memorable experiences for our guests!
Job Types: Full-time, Part-time, Temporary
Pay: $10.00 – $13.54 per hour
Expected hours: 16 – 40 per week
Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Evening shift
Monday to Friday
Morning shift
Nights as needed
Night shift
Weekends as needed
Weekends only
Work Location: In person
Title: Front Desk Associate
Company: Baymont By Wyndham Richmond I-70
Location: Richmond, IN
Category:
