Overview
Front Desk Associate Jobs in Deer Park, NY at Deer Park Tennis Club
Full Job Description
A Front Desk Receptionist /Administrative Assistant is responsible for providing excellent customer service to all guests in person or otherwise, maintaining daily operations in the club. He/She will maintain and promote excellence in hospitality and customer service at all times by welcoming and servicing guests in a courteous, efficient and friendly manner and providing outstanding guest service during their stay/visit.
Duties:
– Inbound/outbound phone calls
– Keep track of upcoming scheduled appointments;
– Scheduling and coordinating appointments/lessons
– Check the payments (who has to pay and how much)
– Collect the payments from customers
– Keeping track and fill out customers attendance
– coodrination of tennis leagues and childrens match plays and adults tournaments
Responsibilities:
– Greet and welcome patients and visitors in a friendly and professional manner
– Answer phone calls, schedule appointments, and manage patient inquiries
– Maintain patient records and files, ensuring accuracy and confidentiality
– Assist with insurance verification and billing processes
– Coordinate tasks as assigned by the office manager
– Provide administrative support such as data entry, filing, and document preparation
– Collaborate with other team members to ensure smooth office operations
Requirements:
– Previous experience working as front desk receiptionist is preferred
– Strong customer service skills with the ability to handle patient inquiries and concerns effectively
– Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
– Excellent organizational skills with attention to detail
– Ability to multitask and prioritize tasks in a fast-paced environment
– Strong communication skills, both verbal and written
Job Type: Full-time
Pay: From $20.00 per hour
Work Location: In person
Title: Front Desk Associate
Company: Deer Park Tennis Club
Location: Deer Park, NY
Category:
