Overview
Front Desk Concierge Jobs in Carmel-by-the-Sea, CA at The Santa Lucia Preserve
The Santa Lucia Preserve is a private community dedicated to appreciating and respecting the area’s natural beauty, geography, history, and cultural setting. The Preserve’s 20,000 acres are home to a lively community of just under 300 families and a team of talented staff. Our Gatehouse at 1 Rancho San Carlos Road is just a few minutes from Highway 1 in Carmel. A scenic, winding road takes you into the heart of the Preserve in just 20 minutes.
At the Santa Lucia Preserve, our main priority is to deliver exceptional service with grace and professionalism, demonstrating our commitment to genuinely care for and exceed the expectations of our members and their guests. As Concierge your primary focus will be on facilitating the Member & Guest experience at The Preserve.
Duties include:
Meet and greet all members, guests and visitors
Provide information on facilities and services, events and attractions, tours, travel routes and transportation
Coordinate guest arrivals and departures and all associated services, including necessary payments
Work with all departments to ensure a seamless experience
Continually learn members’ names, like and dislikes.
Maintain a positive attitude and willingness to serve
Experience:
5+ years experience in the hospitality and customer service industry
Excellent written and oral communication skills
Ability to use a variety of computer applications
Excellent organization, administrative, and prioritizing skills
Detail-oriented
Professional attitude
Excellent problem-solving skills
Strong knowledge of local community, area, and region
The Preserve’s vision would not be possible without a dedicated team of service-oriented people. We foster an inclusive, welcoming environment where differences are respected and appreciated. This dedication is rewarded by the sincere gratitude, respect, and appreciation of our Members in addition to the following benefits:
Opportunities for growth
Competitive compensation
Employee meal stipend
Transportation stipend
Medical, dental, vision, life insurance and other benefits
401(k) Plan with generous employer match
Club amenities including 100 miles of hiking and biking trails, an 18 acre lake, horseback riding and golf
Discounts at our restaurants and shops
Scholarship opportunities for employees and their children
Company sponsored appreciation events and activities
Apply on Indeed or visit https://www.santaluciapreserve.com/careers for more information or come to the Gatehouse at 1 Rancho San Carlos Road, Carmel, CA 93923 to pick up an in person application
Job Type: Full-time
Pay: $25.00 – $28.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Ability to Commute:
Carmel-by-the-Sea, CA 93923 (Required)
Work Location: In person
Title: Front Desk Concierge
Company: The Santa Lucia Preserve
Location: Carmel-by-the-Sea, CA
Category:
