Overview
Front Desk Coordinator Jobs in Miami, FL at Innovate360 Group
The Front Desk Coordinator serves as the first point of contact for patients and visitors. The Front Desk Coordinator is responsible for delivering excellent customer service, managing front desk operations, and supporting daily clinic activities. The ideal Front Desk Coordinator is friendly, organized, sales-oriented, and passionate about wellness.
Key Responsibilities of the Front Desk Coordinator
The Front Desk Coordinator greets all members and patients upon arrival and checks them in for services.
The Front Desk Coordinator answers phone calls and manages incoming inquiries professionally and efficiently.
The Front Desk Coordinator educates patients on wellness services and clinic offerings.
The Front Desk Coordinator presents and sells memberships and service packages to both new and returning clients.
The Front Desk Coordinator follows up with inactive members to encourage re-engagement.
The Front Desk Coordinator maintains a clean, organized, and welcoming front desk and clinic environment.
The Front Desk Coordinator stays informed on current promotions, packages, and service updates.
The Front Desk Coordinator collaborates with the clinic team to meet service and membership goals.
The Front Desk Coordinator helps manage the flow of patients through the clinic in a timely and efficient manner.
Requirements for the Front Desk Coordinator
The Front Desk Coordinator must have a high school diploma or GED equivalent.
The Front Desk Coordinator should have at least one year of sales or customer service experience.
The Front Desk Coordinator must possess strong phone etiquette and computer literacy.
The Front Desk Coordinator must be able to multitask and prioritize responsibilities effectively.
The Front Desk Coordinator must demonstrate excellent communication and interpersonal skills.
The Front Desk Coordinator should be able to stand and/or sit for long periods.
The Front Desk Coordinator must be able to lift up to 50 pounds as needed.
Job Type: Full-time
Pay: $22.00 – $25.00 per hour
Benefits:
Flexible schedule
Schedule:
8 hour shift
Day shift
Monday to Friday
Rotating weekends
Work Location: In person
Title: Front Desk Coordinator
Company: Innovate360 Group
Location: Miami, FL
Category:
