Overview
Front Desk Executive Jobs in Mumbai, Maharashtra, India at 1Point1
Job Description:
Position:
Receptionist Cum Admin Executive
Location:
BKC, Mumbai. Department:
Administration
Reports To:
Office Manager / Administration Head Budget: 3 – 6 LPA
JobPurpose:
The Receptionist Cum Admin Executive will be responsible for managing front-desk activities, handling
communication
between visitors, clients, and employees, and providing administrative support to ensure the smooth and efficient operation of the office.
Key Responsibilities:
1. Reception and Front Desk Management:
Greet visitors, clients, and employees in a professional and friendly manner. Answer and direct phone calls, take messages, and manage inquiries. Manage the visitor log and ensure guests are signed in and issued badges. Maintain the reception area, keeping it clean, organized, and welcoming.
2. Administrative Support:
Ensure pantry staff and housekeeping staff carries out the task properly. Perform basic office duties such as filing, photocopying, and scanning documents. Organize meetings and appointments. Prepare and maintain office supplies inventory and place orders when necessary. Assist with the preparation of reports, presentations, and other documents as required.
3.
Communication
and Coordination:
Handle incoming and outgoing mail and courier services. Liaise with internal departments to coordinate various administrative tasks. Assist in scheduling and organizing company events, meetings, and travel arrangements.
4. Database and Record Management:
Maintain and update the company’s databases, contact lists, and filing systems. Ensure the confidentiality of company and employee information. Manage and track office expenses and assist with billing/invoicing.
5. Customer Service:
Provide
exceptional service
to visitors and clients, responding promptly to queries and requests. Ensure the smooth operation of office services to enhance employee and visitor satisfaction. Required
Qualifications and Skills:
Education:
Graduation/Post graduation; further
education
or certifications in administration or related field preferred.
Experience:
Minimum 1-2 years of experience in a receptionist or administrative role.
Skills:
Take ownership of the task allotted. No hesitation in ensuring the task completion. Excellent
communication skills
(verbal and written). Strong organizational skills and
attention to detail
. Awareness of MS Office Suite (Word, Excel, PowerPoint, Outlook) and reasonable proficiency. Ability to multitask, prioritize, and work under pressure.
Positive attitude
with a customer-service orientation. Ability to maintain confidentiality and handle sensitive information.
Title: Front Desk Executive
Company: 1Point1
Location: Mumbai, Maharashtra, India
Category: Administrative/Clerical, Customer Service/HelpDesk
