Overview
Front Desk Executive Jobs in Bangalore, Karnataka, India at Aspire Fertility Center
Patient and Visitor Interaction:
• Greet patients and visitors warmly and ensure a friendly, professional demeanour at all times.
• Address inquiries in person, over the phone, or via email regarding clinic services, appointments, and general information.
• Manage patient check-in and check-out processes efficiently.
2. Appointment Scheduling and Management:
• Coordinate and schedule patient appointments, ensuring minimal wait times and effective use of clinic resources.
• Confirm and remind patients of upcoming appointments via calls, texts, or emails.
• Manage the clinic’s scheduling system to prevent overlaps or conflicts.
3. Administrative
Duties
:
• Maintain accurate patient records and update the database with new information as needed.
• Handle billing and payment collection for consultations and treatments.
• Prepare daily, weekly, and monthly reports as required by the administration.
4. Support for Clinic Operations:
• Coordinate with clinical and administrative staff to ensure smooth patient flow.
• Assist in the management of inventory and ordering of front desk supplies.
• Maintain the cleanliness and organization of the front desk area.
5. Customer Service:
• Resolve patient concerns or escalate them to the appropriate department promptly.
• Gather feedback from patients to improve service quality.
6.
Communication
:
• Act as the liaison between patients, medical staff, and other departments.
• Ensure effective dissemination of clinic policies and information to patients.
________________________________________
Key Skills and
Competencies:
• Exceptional
communication
and interpersonal skills.
• Strong organizational and
multitasking
abilities.
• Proficiency in using clinic management software & Microsoft Office,
• Professional appearance and demeanour.
• Ability to work under pressure and handle stressful situations calmly.
________________________________________
Qualifications and
Experience:
• Bachelor’s degree or diploma in hospitality, healthcare management, or related fields preferred.
• Minimum of 2 years of experience in a front desk or customer service role, ideally in a healthcare setting.
• Familiarity with medical terminology and patient management systems is a plus.
________________________________________
Work Schedule:
• Full-time; shifts may include evenings and weekends depending on clinic hours.
Salary and
Benefits:
•
Competitive salary
based on experience.
• Opportunities for
professional growth
and development.:
Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall .
Title: Front Desk Executive
Company: Aspire Fertility Center
Location: Bangalore, Karnataka, India
Category: Administrative/Clerical (Healthcare Administration, Medical Receptionist), Healthcare (Healthcare Administration, Medical Receptionist)
