Overview
Front Desk Executive Jobs in Gurugram, Haryana, India at FREED
Title: Front Desk Executive
Company: FREED
Location: Gurugram, Haryana, India
Job Summary :
The Front Desk Executive serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. The role involves managing the reception area, handling incoming calls and correspondence, coordinating visitor management, and providing administrative support to ensure smooth day-to-day office operations.
Key Responsibilities:
Reception & Visitor Management
Greet and welcome visitors, clients, and guests in a professional manner.
Manage visitor registrations, issue visitor passes, and maintain visitor records.
Coordinate with concerned departments regarding visitor appointments and meetings.
Ensure reception and waiting areas are clean, organized, and presentable at all times. Telephone & Communication Management
Handle incoming calls, screen and direct calls to appropriate personnel.
Take messages and ensure timely communication to concerned employees.
Respond to general inquiries from visitors, vendors, and employees. Administrative Support
Manage incoming and outgoing mail, courier services, and deliveries.
Maintain records of office supplies and coordinate replenishment as required.
Assist in scheduling meetings, booking conference rooms, and coordinating logistics.
Support administrative and HR teams with routine documentation and coordination tasks. Office Coordination
Coordinate with housekeeping, security, and facility management teams to ensure smooth office operations.
Monitor reception area facilities and report maintenance issues when necessary.
Assist in organizing company events, meetings, and employee engagement activities. Record Keeping & Compliance
Maintain accurate records of visitors, couriers, and office-related documentation.
Ensure adherence to company security protocols and visitor management procedures.
Support compliance with office policies and administrative processes. Required Qualifications
Bachelor's degree in any discipline.
1–3 years of experience in front office, reception, or administrative roles (corporate office experience preferred).
Fresh graduates with excellent communication skills may also be considered. Required Skills & Competencies
Excellent verbal and written communication skills.
Professional appearance and customer-service orientation.
Strong interpersonal and relationship-management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Good organizational and multitasking abilities.
Ability to handle confidential information with discretion.
Strong problem-solving and coordination skills Key Performance Indicators (KPIs)
Visitor and guest experience management.
Timely handling of calls, emails, and correspondence.
Accuracy of visitor and courier records.
Reception area upkeep and professionalism.
Responsiveness to internal and external stakeholders.
Administrative support efficiency. Preferred Attributes
Pleasant personality and professional demeanor.
Ability to work independently and manage multiple priorities.
Strong attention to detail and service excellence mindset.
Ability to remain composed and courteous in a fast-paced corporate environment.
Employment Type:
Full-Time Work Schedule: [Monday–Saturday]
Compensation: As per company policy and experience.
