Overview
Front-Desk Medical Assistant – Outpatient Behavioral Health Clinic Jobs in Erie, PA at Barber National Institute
Full Job Description
Join our team as a Medical Assistant at the Barber National Institute Outpatient Clinic. In this front desk-based, you’ll play a key role in providing high-quality administrative and clerical support to ensure efficient and effective Clinic operations. Reporting to the Administrative Manager, you will be the first point of contact for patients, helping to manage appointment scheduling, insurance verification, data entry, and front desk functions with professionalism and attention to detail.
What You’ll Bring:
A positive, patient-first mindset with strong communication skills
Detail-oriented work ethic and ability to manage tasks independently
Proactive problem-solving and time management skills
Ability to work well both independently and as part of a team
Comfort handling sensitive information with discretion and professionalism
Flexibility to adapt to changing priorities and responsibilities
What You’ll Have:
High school diploma or equivalent required
Medical Assistant certification preferred but not required
Experience with medical insurance processes and prior authorizations
Proficiency with computers, electronic health records (EHR), and scheduling systems
Strong organizational and administrative skills
A Typical Day May Include:
Greeting and checking in patients at the front desk.
Scheduling appointments and communicating changes to patients.
Verifying insurance eligibility and checking for required prior authorizations.
Collecting co-pays and ensuring patient records are updated accurately.
Scanning and uploading documents into the electronic clinical record (ECR).
Entering service data to support accurate and timely billing.
Setting up new patient records in CareLogic.
Ordering and managing supplies for the Clinic.
Running reports and notifying therapists of missing documentation.
Assuring patients are seen within regulatory timeframes.
Supporting staff with clerical tasks such as mailing surveys and entering results.
Perks with a Purpose
Our benefits are created with YOU in mind.
Healthcare
Highmark Medical and Mental Health
Free Delta Dental Coverage
Free Davis Vision Coverage
Short & Long-Term Disability Insurance
Healthcare Flexible Spending Account
Teladoc Virtual Health
Financial Well-being
401K Retirement Savings option
On-Demand Pay
Employee Referral Bonus program
Student Loan Forgiveness
College Scholarship & Tuition Discounts
Employee Discounts
Life & Family Support
Free Life Insurance
Dependent Care Flexible Spending Account
LifeSolutions Employee Assistance Program
Erie Campus*- discounted on-site weekday childcare
Employee discounts for select events and services
Who is Barber National Institute?
The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE
Title: Front-Desk Medical Assistant – Outpatient Behavioral Health Clinic
Company: Barber National Institute
Location: Erie, PA
Category:
