Overview
Front Desk Officer Jobs in Baneshwor, Nepal at Alfa Care Diagnostic Center
Title: Front Desk Officer
Company: Alfa Care Diagnostic Center
Location: Baneshwor, Nepal
- Welcome patients and visitors, serving as the first point of contact.
- Register patients, update personal information, and process test requests.
- Schedule appointments and maintain appointment records.
- Respond to phone calls, emails, and walk-in inquiries regarding services and procedures.
- Handle billing, payments, invoice generation, and receipt issuance.
- Coordinate with laboratory and medical teams to ensure smooth patient flow.
- Maintain records, perform data entry, and oversee front desk administration.
- Ensure patient confidentiality and compliance with organizational policies.
Requirements:
- Bachelor's degree in Healthcare Administration or a related field.
- Prior experience in healthcare, diagnostic laboratory reception is mandatory.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in MS Office and healthcare management software.
- Ability to multitask and work efficiently under pressure.
Shift Schedule (Must be available for both shifts):
- Morning Shift: 7:00 AM – 1:30 PM
- Evening Shift: 1:30 PM – 8:30 PM
