Overview
Front Desk Receptionist Jobs in Sebring, FL at Total Gastroenterology
We are looking for a pleasant Front Desk Receptionist to undertake all receptionist and clerical duties at the front desk of our main office and to travel to remote office locations during office hours. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should also be able to work in a fast paced medical office environment. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. Travel to our other office locations during working hours (a company car is provided).
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
Keep front desk tidy and presentable with all necessary material (pens, forms, paperwork, clipboards, etc.)
Greet and welcome guests
Answer questions and address complaints
Help answer phone calls of incoming calls and transfer calls to correct departments (if needed) and help make patient appointments
Proficient data entry of patient demographic paperwork in an EMR system
Give patient paperwork to patients to be filled out
Collect insurance cards and ID cards to make copies for EMR charts
Collect copay’s/coinsurance’s, deductibles and/or balances on patient accounts
Staying on task with all work duties assigned
Take up other duties as assigned (travel arrangements, schedules etc.)Requirements
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Experience in an fast paced office environment
Proficient in EMR data entry and maneuvering around an EMR system
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus
Bilingual preferred but not required
Benefit Conditions:
Waiting period may apply
Typical end time:
5PM
Typical start time:
8AM
Work Remotely
No
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work Location: In person
Title: Front Desk Receptionist
Company: Total Gastroenterology
Location: Sebring, FL
Category:
