Overview
Front Desk Receptionist Jobs in Bethany Beach, DE at Bethany Primary Care
Full Job Description
We are a busy, patient-centered medical office looking to hire a friendly, organized, and professional Front Desk Receptionist to join our team. Our office provides high-quality healthcare services, and we pride ourselves on delivering compassionate and attentive care to every patient. If you are a people person, have excellent multitasking skills, and enjoy working in a fast-paced environment, we’d love to meet you!
Job Description:
As the Front Desk Receptionist, you will be the first point of contact for patients, ensuring that they receive outstanding customer service and a smooth check-in/check-out process. You will manage a variety of administrative tasks to keep the office running smoothly, while maintaining a welcoming and professional atmosphere.
Key Responsibilities:
· Greet patients in a friendly and professional manner.
· Answer and direct phone calls, schedule appointments, and respond to inquiries.
· Verify and update patient information (insurance, medical history, etc.).
· Process patient check-ins and check-outs, including collecting co-pays and balances.
· Manage appointment scheduling and maintain patient records in the system.
· Assist with insurance verification, and referrals as needed.
· Maintain a clean and organized front desk area.
· Coordinate with healthcare providers to ensure smooth patient flow.
· Handle patient concerns and direct them to the appropriate personnel.
· Perform other administrative tasks as required to support office operations.
Qualifications:
· Previous experience in a medical office or healthcare setting preferred.
· Strong communication skills (both written and verbal).
· Proficiency with office software (e.g., Microsoft Office, scheduling software).
· Excellent organizational and multitasking abilities.
· Ability to maintain patient confidentiality and adhere to HIPAA regulations.
· Friendly, approachable demeanor with a professional appearance.
Benefits:
· Competitive salary based on experience.
· Paid time off (PTO) and holidays.
· Retirement plan options after 1 year of employment.
Job Type: Full Time
M-Th 8-4:45
Fri 8-2
Paid 1/2-hour lunch
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
401(k)
Paid time off
Schedule:
Day shift
Monday to Friday
Ability to Commute:
Bethany Beach, DE 19930 (Required)
Ability to Relocate:
Bethany Beach, DE 19930: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: Bethany Primary Care
Location: Bethany Beach, DE
Category:
