Overview
Front Desk Receptionist Jobs in Spokane, WA at West Plains Dental
Full Job Description
Full Job Description
Front Desk Receptionist – Dental Office
Prior dental office experience (front or back office) is required.
Overview
We are seeking a friendly, professional, and highly organized Front Desk Receptionist to join our dental team. As the first point of contact for patients and visitors, you will play a vital role in creating a welcoming and supportive environment. The ideal candidate will possess a welcoming demeanor, strong administrative skills, and the ability to multitask efficiently in a fast-paced setting.
Key Responsibilities
Greet patients and visitors warmly, creating a positive and professional first impression.
Answer and manage incoming phone calls with excellent phone etiquette.
Schedule and confirm appointments, working to keep the daily schedule full and efficient.
Serve as Continuing Care Coordinator, ensuring patients stay on track with recommended care.
Present treatment plans and provide financial estimates to patients.
Verify dental insurance and explain benefits to patients.
Assist with patient check-in and check-out processes, ensuring a smooth and pleasant experience.
Maintain a clean, organized, and welcoming front desk area.
Required Skills & Qualifications
Previous experience in a dental office (front desk or clinical) is required.
Experience as a dental assistant transitioning to front office is welcome.
Strong organizational skills and attention to detail, especially in reviewing patient documentation.
Proficiency in Dentrix Ascend or similar dental practice management software.
Excellent interpersonal and communication skills, with the ability to convey empathy and understanding.
Ability to manage multiple responsibilities while maintaining a calm and professional demeanor.
Work Schedule
Days: Tuesday – Friday
Hours: 6:30 AM – 4:00 PM
Lunch Break: 1 hour daily
Status: Full-Time (4 days per week)
Benefits
Simple IRA Retirement Plan
Company Matching up to 2%
Health Insurance
Vision Insurance
Paid Sick Time
Paid Holidays:
o New Year’s Day
o Memorial Day
o Independence Day
o Labor Day
o Thanksgiving Day
o Christmas Day
Paid Vacation (based on tenure)
Job Type: Full-time
Pay: $20.00 – $30.00 per hour
Expected hours: 34 per week
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
No weekends
Work Location: In person
Title: Front Desk Receptionist
Company: West Plains Dental
Location: Spokane, WA
Category:
