Overview
Front Desk Receptionist Jobs in Brooklyn, NY at Trump Village Dental PC
Full Job Description
About Us:
We are a friendly, patient-focused dental practice committed to providing excellent care in a welcoming environment. Our team is growing, and we’re looking for a reliable, personable, and organized Front Desk Receptionist to be the first point of contact for our patients.
Key Responsibilities:
Patient Greeting & Check-In: Warmly welcome patients as they arrive, verify their information, and assist with any necessary paperwork.
Appointment Scheduling: Manage patient appointments, including booking, rescheduling, and confirming visits, while optimizing the schedule for maximum efficiency.
Insurance Verification & Billing: Verify insurance coverage, explain benefits to patients, and process payments, including co-pays and any other billing inquiries.
Patient Records Management: Maintain accurate and up-to-date patient records, ensuring all medical histories, treatments, and billing information are current.
Communication: Answer phone calls, respond to patient inquiries, and relay important messages to dental staff as needed.
Treatment Coordination: Work closely with dental assistants and hygienists to ensure proper patient flow and that necessary materials and treatments are prepared.
Patient Education: Provide patients with information about upcoming appointments, dental treatments, and office policies.
Administrative Support: Handle daily office duties such as filing, organizing patient documents, and managing office supplies.
Qualifications:
Experience: Previous experience in a dental or healthcare office preferred but not required. Customer service or administrative experience is a plus.
Skills:
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to multitask in a fast-paced environment.
Comfortable using office software and dental management systems -Dentrix
Knowledge: Familiarity with dental terminology, insurance processing, and billing practices is a plus but not required.
Personality: Friendly, professional, and customer-oriented. Must be empathetic and patient, as some patients may feel anxious about dental visits.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
Title: Front Desk Receptionist
Company: Trump Village Dental PC
Location: Brooklyn, NY
Category:
