Overview
Front Desk Receptionist Jobs in Andover, MA at First-Call Medical, Inc.
Job Summary:
A Front Desk Representative is a professional who serves as the first point of contact for all customers of a business. In this role, you’ll greet visitors, answer phone calls, receive and distribute mail, and assist with maintaining office supplies. Your friendly demeanor, organizational skills, and customer-oriented approach will contribute to creating a positive first impression for our company.
Responsibilities:
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.).
- Greet and welcome guests as they approach the front desk.
- Answer questions and address complaints promptly.
- Handle all incoming calls and redirect them or take messages.
- Receive letters, packages, etc., and distribute them accordingly.
- Prepare outgoing mail by drafting correspondence and securing parcels.
- Check, sort, and forward emails.
- Monitor office supplies and place orders when necessary.
- Maintain updated records and files.
- Monitor office expenses and costs.
- Perform other duties as assigned (e.g., travel arrangements, schedules).
Requirements and Skills:
- Proven experience as a front desk representative, agent, or in a relevant position.
- Familiarity with office machines (e.g., fax, printer).
- Knowledge of office management and basic bookkeeping.
- Proficient in English (both oral and written).
- Excellent knowledge of MS Office (especially Excel and Word).
- Strong communication and people skills.
- Good organizational and multitasking abilities.
- Problem-solving skills.
- Customer service orientation.
- High school diploma; additional qualifications will be a plus.
If you’re ready to be the welcoming face of our company and contribute to a positive guest experience, we’d love to hear from you!
Job Type: Full-time
Pay: $26.00 – $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Andover, MA 01810 (Required)
Work Location: In person
Title: Front Desk Receptionist
Company: First-Call Medical, Inc.
Location: Andover, MA
Category:
