Overview
Front Desk Receptionist Jobs in Flagstaff, AZ at MVI Investments LLC
Job Description: Front Desk Receptionist
Join the team at Voco by IHG, where you will be the face of our hotel, creating memorable guest experiences in a welcoming and professional environment. As the Front Desk Receptionist, you will ensure smooth and efficient front desk operations, handle guest interactions with exceptional service, and contribute to a positive and organized atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.
Responsibilities:
Greet and welcome clients and visitors in a professional manner.
Handle guest check-ins and check-outs efficiently, including processing payments.
Manage incoming calls, emails, and inquiries, providing accurate information and assistance.
Assist with customer support inquiries and resolve issues promptly.
Provide information about hotel amenities, local attractions, and dining options.
Maintain a clean and organized front desk area to create a welcoming environment.
Serve coffee to guests during morning and night shifts.
Perform audits during assigned night shifts.
Collaborate with other departments to ensure seamless operations.
Adhere to all hotel policies, procedures, and brand standards.
Qualification:
Minimum of 2 continuous years of experience as a Front Desk Receptionist in a hospitality or customer service setting is required.
Strong customer service skills with a focus on client satisfaction.
Excellent time management skills with the ability to prioritize tasks effectively.
Proficiency in using computers and reservation systems; experience with Wyndham systems is a plus.
Ability to multitask and remain calm under pressure.
Flexible schedule, including availability to work weekends, evenings, and holidays.
Must be authorized to work in the United States.
Prior experience handling night audit responsibilities is a plus.
Benefits:
Competitive pay.
Employee discounts on hotel stays.
Opportunities for career growth and development.
Supportive and friendly work environment.
Additional Requirement:
Successful candidates will be required to sign an employment contract with the management before commencing work.
Ability to Commute:
Flagstaff, AZ 86001 (Required)
Ability to Relocate:
Flagstaff, AZ 86001: Relocate before starting work (Required)
Work Location: In person
How to Apply:
Submit your resume and cover letter to [email protected] with the subject line “Front Desk Receptionist Application.” Walk-in applications are also welcome at our location.
If you are passionate about providing outstanding service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Join us in providing exceptional hospitality and creating unforgettable guest experiences!
Job Type: Full-time
Pay: $17.85 – $22.00 per hour
Schedule:
8 hour shift
Work Location: In person
Title: Front Desk Receptionist
Company: MVI Investments LLC
Location: Flagstaff, AZ
Category:
