Overview
Front Desk Receptionist/Administrative Assistant Jobs in Mechanicsville, VA at Atlantic Knee Restoration and Regenerative Medicine
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous experience with determining insurance copays is a plus.
Duties
Greet and welcome patients in a professional manner.
Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
Perform data entry tasks accurately and efficiently using an EHR system.
Maintain an organized front desk area.
Schedule appointments appropriately.
Ensure all required documentation is signed accurately by patients and scanned.
Handle patient records with confidentiality and adhere to privacy regulations.
Provide support to other office staff as needed, contributing to a collaborative work environment.
Experience
Familiarity with data entry processes and EHR systems – not required.
Experience in a medical receptionist position is a plus but not mandatory.
Strong computer literacy skills are required..
Excellent customer service skills with the ability to handle challenging situations calmly and effectively.
Previous cash handling and/or credit card transaction experience.
Accurately locate and determine copay and/or co insurance information.
Familiarity with insurance such as Anthem, UHC, Medicare, Aetna, etc.
Join our team as a Front Desk Receptionist where you will play a vital role in creating a welcoming atmosphere while supporting our operational needs. Your contributions will help ensure that our clients receive the highest level of service.
Job Types: Full-time, Part-time
Pay: $17.03 – $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
Flexible schedule
Paid time off
Schedule:
Monday to Friday
No weekends
Experience:
Medical office: 1 year (Preferred)
Front desk: 1 year (Preferred)
Ability to Commute:
Mechanicsville, VA 23116 (Required)
Ability to Relocate:
Mechanicsville, VA 23116: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Receptionist/Administrative Assistant
Company: Atlantic Knee Restoration and Regenerative Medicine
Location: Mechanicsville, VA
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