Overview
Front Desk Receptionist/Hina Mauka Jobs in Kaneohe, Hawaii, USA at Uhalumni
Position: Front Desk Receptionist (Hina Mauka)
Under the supervision of the Clinical Administrative Supervisor, this position is the first point of contact for persons calling or visiting Hina Mauka’s Kaneohe facility.
Position Accountabilities
I. Essential Functions
Assure the confidentiality of client identity, organizational and client related documents.
Maintain accurate record regarding visitor/contact log (to include phone messages), client intakes, exit interviews, and other relevant documents.
Assist the clinical department in the management of client belongings to restrict unauthorized items in treatment setting.
Answer telephones, greet visitors, and announce visitors to the appropriate departments. Assure appropriate front desk coverage.
Maintain screening/assessment packets for the Intake Department.
Assist Admissions staff with assessments by helping potential clients with completing assessment forms.
Schedule client exit interviews with Administrative Management.
Process incoming/outgoing mail, maintain postal meter machine, and keep monthly postage log.
Assist administrative and admissions staff with data entry, billing, copying, and distribution of memos and correspondence.
Manage waiting area activity level; assist clients who are reporting for treatment as needed.
Maintain electronic files.
Check client insurance status.
Assist with maintaining waitlist.
Assist Clinical Admin with client chart closures and transfers.
Maintain lunch list, accept payments, and dispense lunch tickets.
II. Other Functions
Perform other related duties as assigned.
III. Qualification Requirements
Experience and Training:
High school diploma or GED equivalent.
Typing skills of 40 wpm and clerical and data entry skills.
Previous experience with multi-line telephone system.
Knowledge, Skills and Abilities:
Knowledge of computer operations.
Excellent telephone skills and customer service skills.
Strong organizational skills.
Good written and verbal communication skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Ability to respond calmly and efficiently in stressful situations.
Ability to work as a team member within Hina Mauka’s philosophy.
IV. Physical/Mental Demands
Light physical effort; occasional standing/walking. May be exposed to infectious and contagious diseases.
Benefits: Medical, Dental, PTO-22 days, Holiday-15 days, FSA, EAP, Life Insurance, STDI, FREE Parking.
Apply: Please send resume to HR, Hina Mauka.
Hourly Rate: $18.50/hr
Equal Opportunity Employer
Contact Information
Contact: HR, Hina Mauka
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Title: Front Desk Receptionist/Hina Mauka
Company: Uhalumni
Location: Kaneohe, Hawaii, USA
Category: Administrative/Clerical (Admin Assistant, Healthcare Administration, Clerical, Office Assistant)