Overview
Front Desk Staff Jobs in Mumbai, Maharashtra, India at Cara Clinic
Position:
Clinic Sales executive
Location:
Cara Clinic, Santa Cruz
About Cara Clinic:
Cara Clinic is a premier aesthetic and dermatology clinic offering a wide range of advanced skin and hair treatments. Our mission is to provide top-tier services and exceptional patient care in a luxurious and welcoming environment. We are seeking a
dynamic
and professional Front Desk Receptionist to
join our team
and be the first point of contact for our valued clients.
Key Responsibilities:
Client Interaction
:
Greet and welcome clients in a warm and friendly manner.
Handle client inquiries in person, over the phone, and via email, providing accurate information about services and appointment availability.
Schedule and confirm appointments using the clinic’s management software.
Administrative
Duties
:
Maintain the reception area, ensuring it is clean, organized, and welcoming.
Manage patient records, ensuring confidentiality and accurate data entry.
Process payments and handle billing inquiries.
Support to Clinical Staff:
Coordinate with doctors, nurses, and other clinic staff to ensure smooth patient flow.
Assist with the preparation and management of client files before appointments.
Customer Service Excellence
:
Address and resolve client concerns and complaints with
empathy
and
professionalism
.
Follow up with clients post-treatment to gather feedback and ensure satisfaction.
Qualifications:
Education:
High school diploma or equivalent; additional certification in office administration or related field is a plus.
Experience:
Previous experience in a front desk or customer service role, preferably in a healthcare or clinic setting.
Familiarity with office management systems and software.
Skills:
Excellent
communication
and interpersonal skills.
Strong organizational and
multitasking
abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain a professional demeanor and appearance at all times.
Personal Attributes:
Friendly and approachable personality with a passion for providing exceptional customer service.
High level of integrity and ability to handle sensitive information with confidentiality.
Detail-oriented and able to work efficiently under pressure.
Benefits:
Competitive salary
and
benefits package
.
Opportunities for
professional development
and
career advancement
.
A supportive and
collaborative work
environment.
Title: Front Desk Staff
Company: Cara Clinic
Location: Mumbai, Maharashtra, India
Category: Administrative/Clerical, Customer Service/HelpDesk
