Overview
Front Desk Staff Jobs in Bend, OR at Mirror Pond Dry Cleaners
Full Job Description
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our Dry Cleaning team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest relations.
Duties
Greet guests upon arrival with a warm and friendly demeanor.
Manage check-in and check-out processes efficiently, ensuring guest satisfaction.
Handle guest inquiries and resolve any issues or complaints promptly and professionally.
Use POS system to check in and close out transactions.
Process payments and maintain cash handling procedures with accuracy.
Detail oriented, must have basic computer skills and be able to identify key attributes to apparel items.
Uphold high standards of cleanliness and organization at the front desk area.
Experience
Previous experience in customer service is preferred.
Bilingual skills are a plus, enhancing communication with diverse guests.
Familiarity with phone etiquette and strong verbal communication skills are essential for effective guest interactions.
Basic computer skills, able to navigate through Dry Cleaning suite.
A passion for providing excellent guest services and fostering positive relationships is crucial for success in this role.
We’re a fun group that offers a great working experience!
Join our team as a Front Desk Agent where your contributions will directly impact the guest experience in our establishment!
Job Types: Full-time, Part-time
Pay: $16.00 – $18.00 per hour
Benefits:
Flexible schedule
Schedule:
Day shift
Monday to Friday
Work Location: In person
Title: Front Desk Staff
Company: Mirror Pond Dry Cleaners
Location: Bend, OR
Category:
