Overview
Front Office Assistant Jobs in Wilmington, NC at Smile Starters Dental
Full Job Description
This position:
Will assist in communicating with non English speaking patients and their guardians while performing front desk reception and clerical duties.
Smile Starters is a general dental practice that chooses to see ages 1 through 20. We are committed to educating our young patients on best practices for optimal dental health between visits. We find that working with the youngest members of our community leads to the best long-term results – rewarding for our dedicated team of Hygienists and Dentists who love to see the results of their work. Hundreds of our former patients now bring their children to see us!
Job Duties:
Greeting the patients in a friendly manner
Checking in patients, which includes updating any necessary paperwork
Answering the phone
Setting up New Patient appointments
Calling to confirm appointments
Calling patients who missed appointments
Checking out patients, which includes collecting the patient portion of the visit and giving future appointments.
Billing the claims
Interpreting for the clinical staff and for the patient
Other duties as assigned to assist team
Ideal Candidate:
An associate’s degree or higher
Aptitude and desire to learn
1+ year experience in a medical or dental office
Familiarity with NCTracks
Computer skills
Requirements:
Dental/Medical office experience
Fluent/Bilingual is Spanish and English
Title: Front Office Assistant
Company: Smile Starters Dental
Location: Wilmington, NC
Category:
