Overview
Front Office Assistant Jobs in Palakkad, Kerala, India at Kell Salon and Spa
Location: Palakkad
Front Office Assistant
A well-presented, courteous and detail-oriented professional to manage the front desk operations including client greeting, appointment handling, billing and ensuring a smooth customer experience from entry to exit.
DUTIES AND RESPONSIBILITIES :
– Greet clients warmly and professionally as they arrive.
Schedule, confirm and manage appointments efficiently.
Generate accurate bills and process payments through billing software.
Maintain a clean, organised and welcoming front desk area.
Assist clients with enquiries about services, offers, and salon processes.
Coordinate with stylists and service providers to ensure timely service delivery.
Handle client complaints or concerns calmly and escalate when needed.
Maintain and update client records.
Ensure promotional materials are displayed and explained to clients.
PREREQUISITES:
Prior experience in front office/customer service roles in a salon, clinic, spa or hotel.
Billing software knowledge is mandatory (experience with salon software is a plus).
Excellent
communication
and customer-handling skills.
Polite, professional and organised approach.
Willingness to
work in a
fast-paced environment
.
Basic computer literacy (MS Office, data entry, email
communication
).
EDUCATION:
Minimum:
Degree
Training in customer service or office administration is an added advantage.
Salary : ₹2.4 LPA – ₹3 LPA
Title: Front Office Assistant
Company: Kell Salon and Spa
Location: Palakkad, Kerala, India
Category: Customer Service/HelpDesk (Customer Service Rep, Admin Assistant, Office Administrator/ Coordinator), Administrative/Clerical (Admin Assistant, Office Administrator/ Coordinator)
