Overview
Front office clerk, hotel Jobs in Burnaby, British Columbia, Canada at Happy Day Inn
Education:
Secondary (high) school graduation certificate
Experience:
Experience an asset
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Computer and technology knowledge
Word processing software
Database software
Spreadsheet
Internet
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Judgement
Organized
Reliability
Team player
Work Term:
Permanent
Work Language:
English
Hours:
35 to 40 hours per week
Title: Front office clerk, hotel
Company: Happy Day Inn
Location: Burnaby, British Columbia, Canada
Category: Administrative/Clerical, Customer Service/HelpDesk
