Overview
Front Office Coordinator Jobs in Bend, OR at Alpine Physical Therapy & Spine Care
Full Job Description
Alpine Physical Therapy is a privately owned business in Bend, OR offering individualized one-on-one rehabilitation treatments in a variety of specialties. We are a small group that works hard toward the overall mission of maintaining a healthy, well balanced team.
Position Summary
The Patient Services Coordinator is the face of our clinic and establishes a first impression which sets the tone for our patient’s experience. This person will be responsible for performing a variety of front desk duties for a medical office including but not limited to answering phones, patient registration and scheduling, insurance verification and authorization management, and overseeing the efficient flow of the clinic.
Essential Functions
Answer phones and schedule new patients
Check in patients and accept payments
Accurately and efficiently register patients into the PT-specific EMR system
Verify insurance benefits and obtain authorization as needed
Scanning and maintaining appropriate patient documentation.
Communicate with providers regarding any changes or updates to their schedule.
Additional Responsibilities
Greets all customers, by phone and in person, courteously and professionally
Promotes positive image for the business
Maintain knowledge and adherence to HIPAA rules and regulations to maintain patient confidentiality.
Manages clinic supplies and product inventory
Performs other related work as directed by supervisor
Work effectively as part of an administrative team, able to cover other positions as needed for vacation and sick coverage
Qualifications
High School diploma or equivalent required
Knowledge, Skills and Abilities
Excellent communication skills; written, in person and on the phone
Ability to work independently with minimal supervision
Able to multi-task and analyze immediate needs and re-prioritize tasks appropriately
Works well within a group setting, performing tasks that impact the workflow of others
Maintain professionalism and communicate effectively with difficult customers
Strong work ethic
Great organizational skills
Training and Experience
Thorough knowledge of general office practices, procedures and equipment
Familiarity with medical and insurance terminology
Knowledge of insurance verification and authorization process
Proficient with basic computer functions, MS Office and Google Suite programs and database management
At least 2 years experience in a medical field
Physical Requirements
Physical mobility; moving frequently from front desk to back office, laundry room, patient rooms and gym.
Bending, squatting and extended reaching
Sitting and/or standing at a computer for long periods of time
Lifting up to 25 lbs while receiving inventory and stocking supplies as needed.
Our Comprehensive Benefit Package includes:
Medical, Dental and Vision insurance
Life and AD&D insurance
401(k)
Paid Time Off
Professional growth opportunities
Free use of gym and equipment
Discounted personal training sessions
Job Type: Full-time
Pay: $18.00 – $23.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
Bend, OR 97702 (Required)
Ability to Relocate:
Bend, OR 97702: Relocate before starting work (Preferred)
Work Location: In person
Title: Front Office Coordinator
Company: Alpine Physical Therapy & Spine Care
Location: Bend, OR
Category:
