Overview
Front Office Coordinator Jobs in Des Moines, IA at Express Employment Professionals
Are you passionate about helping people find great job opportunities? Do you thrive in a fast-paced environment and enjoy building strong relationships with applicants, clients, and coworkers? If so, we’d love to have you join our team!
As a Front Office Coordinator, you will be an essential part of our recruiting team and often the first point of contact for applicants, clients, and visitors. This role requires someone who is friendly, professional, organized, and comfortable managing multiple priorities throughout the day.
You’ll help create a welcoming office environment while supporting recruiting, administrative, and customer service efforts.
What You’ll Do
- Create a Positive First Impression: Greet applicants, clients, and visitors warmly and professionally while providing excellent customer service.
- Manage Incoming Calls: Answer and direct calls using a multi-line phone system, assist callers with questions, and ensure messages are handled appropriately.
- Support Recruiting: Assist with incoming applications, applicant information, online job postings, interview scheduling, and other recruiting-related tasks.
- Maintain Accurate Records: Enter applicant and employee information accurately into computer systems while maintaining confidentiality.
- Schedule Interviews: Coordinate interview appointments and help ensure applicants have a smooth and professional experience from their first interaction with Express.
- Provide Administrative Support: Assist with filing, data entry, correspondence, document preparation, scanning, copying, and other general office duties.
- Support the Team: Assist recruiters and office staff with daily administrative, payroll, and customer service needs as necessary.
- Stay Organized: Manage multiple tasks and priorities while maintaining attention to detail in a fast-paced office.
- Follow Policies & Regulations: Conduct business in accordance with Express Employment Professionals policies, company procedures, and applicable employment laws and regulations.
What We’re Looking For
- Previous experience in customer service, front desk, administrative support, recruiting, or office environments preferred
- Excellent verbal and written communication skills
- Professional and friendly phone etiquette
- Strong computer skills and the ability to learn new software quickly
- Experience with Microsoft Office, Google Workspace, or similar programs preferred
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Ability to handle confidential information professionally
- Dependable, positive, and team-oriented attitude
- Comfortable working with a wide variety of people and personalities
- Bilingual skills are a plus
Why This Role Matters
The Front Office Coordinator plays an important role in the success of our office. You’ll help applicants navigate their employment journey, support our recruiting team, and ensure every person who contacts or visits our office receives a professional and welcoming experience.
If you are someone who loves helping people, enjoys staying busy, and takes pride in providing excellent customer service, this could be the perfect opportunity for you!
Pay: $16.00 – $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Front Office Coordinator
Company: Express Employment Professionals
Location: Des Moines, IA
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