Overview
Front Office Coordinator Jobs in Goa, India at Vianaar Homes
Title: Front Office Coordinator
Company: Vianaar Homes
Location: Goa, India
Job Description: Front Office Coordinator – Customer Experience & Executive Support
Location: Goa
Role Mandate:
To act as the face of the Vianaar office, delivering a refined, boutique-hotel-like arrival and front office experience for every customer. This role blends high-touch hospitality with structured executive support, ensuring seamless coordination of customer visits while enabling smooth day-to-day administrative functioning of the office.
The ideal candidate brings the presence and service finesse of a boutique hotel front office professional, combined with the organization, discipline, and reliability.
Core Responsibilities:
1. Front Office Experience
– Own end to end front office experience for customers visiting Vianaar Office
– Create a warm, polished, and premium first impression
– Greet customers confidently and ensure seamless welcome experience
– Maintain a calm, composed, and attentive front-of-house presence
– Ensure reception area reflects Vianaar’s design-led and premium ethos at all times
– Anticipate customer needs during wait time and coordinate proactively
2. Customer Visit Orchestration
– Take complete ownership of customer visits from arrival to departure
– Manage meeting room scheduling, readiness, and transitions
– Align with Admin, IT and F&B teams to ensure seamless experience delivery
– Ensure all touchpoints (seating, F&B, meeting readiness) are pre-planned and executed smoothly
– Act as the central SPOC for all visiting customers and high profile leadership visitors
3. Grooming & Personal Presentation
– Maintain personal grooming standards and overall polished appearance is maintained at all times
– Ensure professional attire, positive body language & pleasing welcoming smile is extended to all visitors
– Overall demeanor should reflect confidence, warmth, and attention to detail
– Carry oneself with grace, poise and composure providing a lasting first & last impression in all customer interactions
4. Front Office Management & Upkeep
– Maintain high standards of cleanliness, organisation, and presentation at the front office
– Ensure meeting rooms and common areas are always guest-ready
– Support in management of basic inventory of front office and hospitality supplies
– Ensure smooth functioning of reception and customer areas
– Coordinate with Admin, Vendors, Facilities to ensure office upkeep
5. Executive Support
– Provide administrative and coordination support to leadership
– Assist with scheduling, follow-ups, and calendar coordination
– Support MIS tracking, reporting, and basic data management
– Handle documentation and coordination tasks with accuracy and reliability
– Bring structure and organisation to day-to-day operational requirements
6. Coordination & Communication
– Act as the central communication point between internal teams
– Ensure timely coordination across CRM, Sales, and Operations
– Maintain clarity and alignment across all scheduled activities
Ideal Candidate Profile:
– 5–8 years of experience in front office, hospitality, or executive coordination roles
– Should be open to work on weekends & in rotational shifts
– Background in boutique hotels, premium hospitality, or luxury environments preferred
– Strong organisational and administrative capabilities (EA-lite experience will be an added advantage)
– Excellent communication skills with a polished, confident presence
– High attention to detail and ability to multitask seamlessly
– Proactive mindset with strong service orientation and customer first approach
Top 10 Skills:
– Boutique-style hospitality presence
– Customer-facing communication
– High Service orientation
– Professional grooming and confidence
– End to end coordination and orchestration
– Multitasking and time management
– Administrative and organisational skills
– MIS tracking and data discipline
– Attention to detail
– Ownership and reliability
Target Industries
Boutique Hotels / Luxury Hospitality (Front Office / Guest Relations)
Executive Assistant / Administrative Roles in Premium Environments
Luxury Retail (Client Experience roles)
Airline Ground Staff / Airport Hospitality
Co-working / Premium Office Management.
