Overview

Front Office Coordinator Jobs in Stephens City, VA at Hutchens Family Dentistry

Job Overview

We are seeking a dedicated and organized employee with at least 1 year of EXPERIENCE as a Dental Office Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Duties

Greet patients and visitors warmly and professionally as they arrive at the office.

Excellent phone skills, must be comfortable making recall/reminder calls – enthusiastic about helping patients schedule their dental needs.

Manage incoming calls, schedule appointments, and handle inquiries regarding services.

Verify Dental benefits/insurance and understand benefit levels and summaries

Present treatment plans to patients, tailored to their benefit coverage or for those without benefits/insurance, ensuring they fully understand their options.

Maintain a high treatment case acceptance rate.

Maintain patient records and ensure all clerical duties are performed accurately and efficiently.

Utilize scheduling software such as Open Dental for appointment management.

Communicate effectively with staff regarding patient needs and appointments.

Skills

Proven experience in a front desk or receptionist role in a dental setting.

Proficient in using office software and computerized systems for scheduling and record management.

Strong organizational skills with the ability to multitask effectively in a busy environment.

Excellent verbal and written communication skills to interact professionally with patients and staff.

Familiarity with dental terminology is required and experience with dental benefits/insurance is strongly preferred.

Customer service focused.

Ability to work collaboratively within a team while also being self-motivated.

*** EXPERIENCE OF AT LEAST 1 YEAR IN THE DENTAL FIELD IS REQUIRED- please do not apply if you don’t have any experience in the dental field.

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Schedule:

8 hour shift

No nights

No weekends

Experience:

General dentistry: 1 year (Required)

Ability to Commute:

Stephens City, VA 22655 (Required)

Ability to Relocate:

Stephens City, VA 22655: Relocate before starting work (Required)

Work Location: In person

Title: Front Office Coordinator

Company: Hutchens Family Dentistry

Location: Stephens City, VA

Category:

 

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