Overview
Front Office Executive Jobs in Colombo, Western Province, Sri Lanka at WNS
Title: Front Office Executive
Company: WNS
Location: Colombo, Western Province, Sri Lanka
Responsibilities
- Greet and welcome visitors and clients as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Order front office supplies and keep an inventory of stock.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Qualifications
- Proven work experience as a Receptionist, Front Office Representative, or similar role. ( Not more than 1 year work experience )
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
Work from office – Monday to Friday 8.30 AM to 5 PM – HNB Towers, Townhall.