Overview

Front Office Executive Jobs in Colombo, Western Province, Sri Lanka at WNS

Title: Front Office Executive

Company: WNS

Location: Colombo, Western Province, Sri Lanka

Responsibilities

  • Greet and welcome visitors and clients as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen, and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable, with all necessary stationery and material.
  • Provide basic and accurate information in-person and via phone/email.
  • Receive, sort, and distribute daily mail/deliveries.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Order front office supplies and keep an inventory of stock.
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Qualifications

  • Proven work experience as a Receptionist, Front Office Representative, or similar role. ( Not more than 1 year work experience )
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment (e.g., fax machines and printers).
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.
  • High school degree; additional certification in Office Management is a plus.

Work from office – Monday to Friday 8.30 AM to 5 PM – HNB Towers, Townhall.

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