Overview

Front Office/Medical Assistant Jobs in Edmonton, KY at Cumberland Family Medical Center, Inc.

Front Office/Medical Assistant

Position: Office Staff with Medical Assistant duties. Employee will be assigned as an office staff with occasional Medical Assistant duties

Promise Community Health Center is seeking a professional, organized, and compassionate individual to join our healthcare team as a Front Desk / Medical Assistant. This dual-role position requires a dynamic individual who is comfortable managing both administrative and occasional clinical responsibilities. The ideal candidate will be the first point of contact for patients and will play a key role in ensuring a smooth and welcoming experience, both at the front desk and in clinical support.

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.

Front Desk/Clerical Responsibilities:

Greet and assist patients and visitors, answer telephone, schedule appointments, and file and collect payments.

Greet all patients and visitors cheerfully.

Answer telephone, triage calls, and maintain records of exam.

Schedule appointments and referrals to other providers.

Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.

Complete encounter form upon arrival and checking (electronic and/or paper).

Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.

Maintain neat, clean, and professional work area.

Maintain established department policies.

Assist in care and maintenance of department equipment and supplies.

Perform other duties as assigned.

Additional Medical Assistant Job Functions/Responsibilities:

Consult with and keep supervisor informed of clinic activities, needs, and problems related to patient care

Complies with established patient care standards.

Maintains established clinic policies, procedures, objectives, quality assurance, safety, environmental and infection control.

Maintains a clean, orderly and safe environment.

Cooperates with other personnel to achieve department objectives and maintain good employee interdepartmental and public relations.

Greets patients and escorts them to the exam room.

Takes and records vital and patient medical information in chart. Prepares patient room for exam.

Assist Provider in procedures as necessary.

Completes ordered lab procedures.

Wound care and suture removal as directed by Provider.

Administer EKG’s as directed by Provider.

Communicate results of all procedures and tests to Provider.

Discharge patient to receptionist.

Cleans and disinfects exam rooms after use.

Restocks supplies, linens, equipment, and checks for defects and outdating.

Maintains professional growth and development through seminars and educational sessions are required.

Other duties as assigned.

Minimum Qualifications:

Completion of Nursing Assistant/Medical Assistant Program

CPR Certification

Experience preferred

Maintain required continuing education courses

Front office experience preferred

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Title: Front Office/Medical Assistant

Company: Cumberland Family Medical Center, Inc.

Location: Edmonton, KY

Category:

 

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