Overview
Front Office Medical Specialist Jobs in Austin, TX at Confidential
Job Description
A Neurology, Sleep Medicine, and Epilepsy clinic is looking for a people person and reliable Front Office Receptionist in our Austin office. The successful candidate will support clinic operations in delivering patient care. We are looking for a team player who thrives in a fast-paced environment and enjoys working independently and directly with people.
Location: Austin, TX 78757
For the first two weeks, the employee would train in the Sugar Land office. (Hotel accommodation, food per diem, and transportation reimbursement to and from Austin covered by the company)
Responsibilities and Duties
The Front Office Medical Specialist will be responsible for:
- Coordinating patient care throughout the clinic: scheduling and confirming appointments, checking in, collecting co-pays and other fees required prior to the office visit or procedure, prepping, escorting patients to clinic rooms, taking vitals, and checking out patients.
- Working closely with the provider.
- Answer inquiries by phone, in person, or by email in a helpful, respectful, and efficient manner.
- Maintaining the front desk and reception areas.
- Assist providers when requested.
- Overseeing and maintaining office and medical supplies, materials, and equipment.
- Provide patient care with excellent customer service.
- Perform all other related clinical and administrative tasks as required.
- Assist with rooming and taking vital signs of patients
- Enter patient information into Electronic Health Records (EHR) systems
- Scan, file, and organize medical documents
- Handle incoming and outgoing mail, faxes, and emails
- Collect co-pays, deductibles, and outstanding balances
- Process payments and issue receipts
- Obtain prior authorizations when required
- Assist with appointment reminders and follow-ups
- Support medical staff with clerical needs
- Assist with rooming and taking vital signs of patients (PRN)
General Skills and Abilities:
- Works well independently and in a team environment.
- Excellent interpersonal and communication skills.
- Strong attention to details
- Organization and time management skills
- Analytical and problem-solving skills
- Administrative skills
- Exceptional professionalism and strong work ethic.
- Proficiency in Microsoft Office with typing speed of 50wpm
- Experience with AdvancedMD or other EHR software is a plus.
Education/Licensure/Certifications
· High School Diploma required. Associates preferred.
· 2+ years Medical Administrative/Office Experience.
· Medical Office experience preferred.
· Bilingual: Spanish preferred.
· HIPAA certification and BLS training preferred.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must be able to lift or move up to 25 pounds.
Job Type: Full-time
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to travel to Houston for training? (Mileage, hotel and per diem for food paid by the company)
- What is your salary requirement per hour?
- List down your 3 character references (include their names, contact numbers and email addresses)
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office Experience: 1 year (Preferred)
- Vital Signs Experience: 1 year (Preferred)
- EMR Systems: 1 year (Preferred)
- Medical office management: 1 year (Preferred)
Language:
- Spanish (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
Title: Front Office Medical Specialist
Company: Confidential
Location: Austin, TX
Category:
