Overview
Front Office Receptionist Jobs in Sydney, New South Wales, Australia at Ally Fashion
Title: Front Office Receptionist
Company: Ally Fashion
Location: Sydney, New South Wales, Australia
Who We Are
Ally Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. Ally first opened its doors in Sydney in 2001 and now has over 100+ stores nationally as well as a thriving online store shipping worldwide.
This is a hands-on, multi-faceted role where no two days are the same! You’ll be the face of our Head Office (located in Camperdown NSW), providing high-level secretarial, clerical, and administrative support to internal departments and our retail team, while reporting to the Retail Operations Manager. From handling reception duties to supporting HR, reporting, and logistics—you’ll be essential to our day-to-day operations.
What you’ll do:
Reception & Office Management
Manage all incoming calls and greet visitors with professionalism and warmth
Maintain shared spaces including kitchen areas and meeting rooms
Order and restock stationery and kitchen supplies
Distribute mail and manage front office deliveries
Administrative Support
Assist various departments with data entry, spreadsheets, and general admin
Organise travel bookings, birthday gifts, new starter packs and more
Maintain up-to-date store lists and contact directories
Support the planning and coordination of new store openings
Customer Service & Communication
Handle incoming customer calls and inquiries
Log compliments and complaints, ensuring follow-up by the right teams
Liaise with stores, regional managers, and centre management
HR & Training Support
Book interviews, conduct reference checks, and coordinate work experience
Assist with HR admin and internal initiatives such as milestone awards and events
Reports & Logistics
Compile and update key reports including weekly winners, banking logs, and sales audits
Support Christmas trading prep, calendar coordination, and internal communications
Manage inventory and delivery tracking (IBTs) and liaise with couriers on any issues
What We’re Looking For:
Excellent written and verbal communication
High attention to detail and accuracy
Strong time management and organisational skills
Problem-solving mindset and proactive attitude
Proven ability to work efficiently and meet deadlines
Tech-savvy with proficiency in Microsoft Office (Photoshop a bonus!)
Preferred Experience:
Prior admin experience in a fast-paced, professional environment
Stakeholder and customer service focus
A passion for process improvement and team collaboration
Why you’ll love working with us:
Competitive salary package
Take advantage of our generous employee discounts
We believe in nurturing talent from within – enjoy ample opportunities for personal and professional development
A supportive and inclusive work environment.
Employee wellness programs and team-building activities
If you’re ready to make a difference, apply now to join our team!
