Overview
Front Office Scheduler/Insurance Verification Specialist Jobs in Stockbridge, GA at Regenerative Orthopaedics Surgery Center, LLC
We are an Ambulatory Surgery Center looking for an individual who is professional, customer-service oriented, detail-focused, and capable of multitasking in a fast-paced healthcare environment. This person plays a key role in ensuring a smooth and professional experience for all patients. This position is responsible for warmly greeting our patients and checking them in, verifying insurance eligibility and coverage, and efficiently managing appointment scheduling. In this role an extensive knowledge of insurance verification for both INN benefits and OON benefits are required.
Job Responsibilities
1. Patient Check-In Duties:
Greet patients upon arrival with professionalism and warmth.
Collect and update patient information, including contact details, insurance cards, and required forms.
Ensure all consent and medical history forms are completed.
Collect co-pays and/or outstanding balances before appointments.
Notify clinical staff of patient arrival and update the queue accordingly.
Perform end of day reconciliation.
2. Insurance Verification Duties:
Verify insurance eligibility and benefits for patients prior to scheduled appointments (via phone and online portals).
Document coverage details, deductibles, co-insurance, and co-pay amounts in the system.
Confirm any referrals or authorizations are on file, if required.
Communicate clearly with patients about their benefits, out-of-pocket responsibilities, and coverage limitations.
Address any discrepancies or issues with insurance information before the patient is seen.
3. Appointment Scheduling Duties:
Schedule, reschedule, and cancel appointments using the practice management software (e.g., Advantx, Athenahealth)
Confirm appointments with patients via phone calls.
Maintain awareness of appointment types, provider preferences, and time requirements for specific procedures or visits.
Required Qualifications
High school diploma or equivalent required; associate degree or healthcare certification a plus.
2+ years experience in a medical or healthcare setting required.
Knowledge of electronic health records (EHR) or scheduling software (Advantx, Athenahealth) preferred.
Strong understanding of health insurance plans and how to obtain verification and benefit authorizations.
Excellent interpersonal and communication skills.
Ability to handle multiple tasks while maintaining attention to detail.
Knowledge of HIPAA regulations and patient confidentiality.
STRONG desire to work as a team.
Education: High School diploma or equivalent a must
BENEFITS:
Health Insurance (medical, dental, vision)
Retirement Plan Options
PTO and Paid Holidays
Referral Program Incentive
And more!
**PLEASE PROVIDE A COVER LETTER ALONG WITH A LIST OF REFERENCES IN ORDER TO BE CONSIDERED**
Job Type: Full-time
Pay: $8.00 – $100.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
No weekends
Work Location: In person
Title: Front Office Scheduler/Insurance Verification Specialist
Company: Regenerative Orthopaedics Surgery Center, LLC
Location: Stockbridge, GA
Category:
