Overview

Global Support Executive Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at HSBC

Title: Global Support Executive

Company: HSBC

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Why join us?

Responsible for Processing, Data Accuracy, Quality, Supporting Operations, Training.

What You’ll Do

  • Strong presentation skills, ability to communicate clearly, concisely and effectively in English, both oral and written
  • Strong analytical skills, high attention to detail.
  • Excellent presentation skills.
  • Solid planning and organizational skills, with a proven ability to priorities competing demands and communicate this effectively.
  • Proven ability to execute and deliver change, within an operational context.
  • Solution orientated, high energy characteristics necessary to support HSS business.
  • Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels.
  • Ensure to support the ops team in daily processing and quality control.
  • Supports in procedure review.
  • Supports in MI generation.
  • Demonstrate effective core behaviors and values including teamwork, focus, drive & determination.
  • Ability to communicate effectively with peers and line manager.
  • Ability to multitask with a good eye for detail.

Role

What you will need to succeed in the role:

  • The nature of the role requires efficiency and accuracy in processing the task within stipulated time.
  • Able to work in high pressure productivity-based environment where deadlines are critical.
  • Has an eye for details to ensure items are processed accurately and meet the QC requirement.
  • Consistent in meeting OOE targets and all KPIs.
  • Able to escalate issues and concerns timely to line manager and follow up on the action required.
  • Speak up when sees an opportunity and continue to be at your best.

What additional skills will be good to have?

  • A post-graduate diploma or degree in any discipline.
  • Fresh graduates are encouraged to apply.
  • Exposure to various processing skills.
  • Experience in analyzing and interpreting large volumes of data/MI.
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