Overview
Guest Communications & Sales Administrator Jobs in Galle, Southern Province, Sri Lanka at Villa Management Sri Lanka
Title: Guest Communications & Sales Administrator
Company: Villa Management Sri Lanka
Location: Galle, Southern Province, Sri Lanka
We’re Hiring: Guest Communications & Sales Administrator (Office Based)
📍 Location: Dewata, Galle, Sri Lanka
🏢 Job Type: Full-Time
About the Role
Villa Management Sri Lanka is looking for a motivated and customer-focused Guest Communication & Sales Administrator to join our growing team. You'll be responsible for delivering exceptional guest experiences from the first enquiry through to check-out while supporting our reservations and day-to-day operations.
Key Responsibilities
- Respond to guest enquiries and messages promptly.
- Assist guests before, during, and after their stay.
- Manage bookings and reservation calendars.
- Prepare booking confirmations and invoices.
- Coordinate with villa owners and the operations team.
- Handle guest requests and resolve issues professionally.
- Maintain accurate records and spreadsheets.
- Support the day-to-day administration of the business.
What We're Looking For
- Driven, proactive, and eager to learn.
- Positive team player with excellent communication skills.
- Well-organized with strong time-management abilities.
- Customer-focused with a passion for hospitality.
- Comfortable using computers and booking platforms.
- Able to work flexible hours, including weekends and public holidays.
- Fluent in English and Sinhala (spoken and written).
- Previous hospitality, hotel, villa, tourism, or reservations experience is an advantage.
Why Join Villa Management Sri Lanka?
- Competitive salary plus commission opportunities.
- Private health insurance.
- Clear career progression, including future management opportunities.
- Modern office with ocean views in Dewata, Galle.
- Young, supportive, and ambitious team culture.
- Regular team outings and social events.
- Opportunities to experience the villas, restaurants, and activities we recommend to our guests.
At Villa Management Sri Lanka, we reward performance, encourage learning, and provide genuine opportunities for career growth. We welcome applications from people of all ages and backgrounds. Our current team is mostly in their 20s-30s, and we've worked hard to build a supportive, energetic culture focused on collaboration, personal development and creating a modern workplace with genuine opportunities for career progression.
who are excited to be part of a fast-growing hospitality company.
📩 Apply Now
Apply through LinkedIn or email your CV to [email protected].
