Overview
Guest Service Agent / Front Desk Jobs in Noblesville, IN at Holiday Inn Express & Suites Noblesville, IN
Full Job Description
Responsibilities:
– Greet and welcome guests in a friendly and professional manner
– Check guests in and out of the hotel using the phone system
– Provide information about hotel services, amenities, and local attractions
– Respond to guest inquiries and resolve any issues or complaints
– Maintain accurate guest records and handle cash transactions
– Assist with guest requests such as booking reservations or arranging transportation
– Collaborate with other hotel departments to ensure guest satisfaction
Experience:
– Previous experience in a customer service role is preferred
– Familiarity with phone systems and basic computer skills
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and the ability to handle difficult situations with professionalism
– Ability to multitask and prioritize tasks in a fast-paced environment
– Attention to detail and accuracy in handling guest information
We offer competitive pay and benefits, including health insurance, paid time off, and opportunities for career advancement. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Guest Service Agent!
Job Types: Full-time, Part-time
Pay: $14.50 – $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Weekends as needed
Ability to Commute:
Noblesville, IN 46060 (Required)
Ability to Relocate:
Noblesville, IN 46060: Relocate before starting work (Required)
Work Location: In person
Title: Guest Service Agent / Front Desk
Company: Holiday Inn Express & Suites Noblesville, IN
Location: Noblesville, IN
Category:
