Overview
Head of Student Services Jobs in Seremban, Negri Sembilan, Malaysia at Randstad Malaysia
Title: Head of Student Services
Company: Randstad Malaysia
Location: Seremban, Negri Sembilan, Malaysia
About The Company
We are representing a university college in Malaysia to seek for a Head of Student Services. In this role, you will guide and inspire highly motivated learners on their path to securing places at the world's leading universities. We are looking for committed professionals who can deliver outstanding instruction and provide the mentorship necessary for our learners to achieve their ambitious goals.
About The Job
As the Head of Student Services, you will hold accountability for the student campus experience. You will drive excellence across crucial operational functions, including registration, data-driven student records governance, and student disciplinary frameworks. You will work in lockstep with the University Relations Department, Academic Office, and Principal’s Office to co-steer critical initiatives in alumni relations, scholarship administration, and holistic student development.
Qualifications And Skills
- Ability to lead and manage overall student services operations, develop strategic departmental plans, manage performance evaluations, and direct the yearly operational budget and expenditures.
- Skill in coordinating student registration, and induction programmes, while overseeing complex campus accommodation setups and liaising with facilities maintenance.
- Expertise in managing student databases, maintaining secure personal and disciplinary records, and compiling comprehensive welfare and compliance reports for parents, sponsors, and management.
- Strong capability in enforcing student codes of conduct, managing disciplinary matters, and providing compassionate emotional, academic, and pastoral support alongside residential staff.
- Specialized skill in coordinating institutional documentation and liaison efforts to satisfy external regulatory requirements and accreditations, including MyQuest, MOHE, and MQA.
