Overview
Helpdesk Manager Jobs in Johannesburg, South Africa at Set Consulting
Job Location : Gauteng, Johannesburg
Deadline : April 10, 2025
Essential skills and experience
Minimum of 5 years’ administrative support experience within a professional services firm.
Required qualifications
Matric
Bookkeeping or Executive secretarial diploma
Desirable skills or attributes
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Strong ability to prepare and format professional correspondence, reports, and presentations.
Excellent communication skills, with the ability to engage with senior executives and high-level stakeholders.
Strong organisational and multitasking abilities.
Attention to detail and ability to handle confidential information with discretion.
Executive Support :
Manage Partners’ and Directors’ diaries, including scheduling and coordinating meetings.
Arrange travel bookings (local and international) including flights, accommodation, and car hire.
Prepare and format proposals, presentations, client deliverables, and general correspondence.
Coordinate and book internal events such as functions, lunches, and breakfasts.
Handle supplier management, subscription payments, invoicing, and client billing.
Assist with the ordering of IT peripherals / accessories, booking training rooms, and arranging printing and stationery.
Support Partners, Directors, and allocated managers with administrative tasks, including completion of time and expense claims, training and CPD documentation.
Provide ad hoc personal and administrative support to Partners, Directors, and allocated managers.
Administrative support to the Assurance Line of Service :
Assist audit teams with client acceptance procedures, including risk research.
Collaborate with the SAICA Administrator to ensure trainees are appropriately scheduled to meet core hour requirements.
Run job costing reports and provide required financial insights for the Line of Service Leader.
Respond to resource requests from other offices (e.g., stock count requests).
Assist with administrative support for the Manager Concierge Service (administrative tasks for the assurance line of service managers).
Assistance with performance review and other Human Capital related administrative tasks.
Provide general administrative support to the Assurance Division.
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Title: Helpdesk Manager
Company: Set Consulting
Location: Johannesburg, South Africa
Category: Administrative/Clerical (Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Business Administration, Data Entry), Business (Office Administrator/ Coordinator, Business Administration)
