Overview
HOA Admin Assistant Jobs in Paso Robles, CA at Quail Run Senior Estates
Position
Part-Time – 20 Hours Per Week
Monday through Friday 9:00 a.m. to 1:00 p.m.
Eligible for Bonus, Holiday and Sick Pay
Job Summary
The Office Assistant provides customer service to residents and guests, assists in the day-to-day operation of the 55+ HOA office, assists the HOA Board and committees as directed, assists vendors, maintains records, and helps ensure that community rules, procedures, and office operations are properly followed.
Primary Responsibilities
· Maintain regular office hours and provide friendly, professional customer service to residents, guests, and vendors.
· Assist new residents with community orientation, including gate access, parking, pool and spa rules, clubhouse use, trash procedures, and other community information.
· Respond to homeowner questions and refer matters to the Manager or HOA Board when appropriate.
· Prepare and distribute notices, newsletters, correspondence, and other community communications.
· Assist with the community calendar, bulletin boards, activity binders, and information kiosks.
· Coordinate clubhouse reservations and conduct post-event inspections.
· Assist with monthly statement process.
· Maintain accurate homeowner records, contact information, gate codes, and vehicle information.
· Maintain an inventory of Association keys and track keys that are loaned out.
· Monitor the security camera system during office hours and report concerns or incidents to the Manager or HOA Board.
· Input water readings.
· Report property maintenance concerns and assist with coordinating vendors as needed.
· Provide the RVPA Chairman with updated information for the monthly RVPA report.
· Set up Zoom meetings and assist with other administrative tasks as needed.
· Perform other duties as assigned by the Manager or HOA Board.
· Schedule appropriate appointments on manager calendar.
· Process homeowner payments.
Qualifications
· High school diploma or equivalent.
· At least two years of customer service experience.
· Proficiency in Microsoft Word and Excel.
· Strong organizational and communication skills.
· Ability to multitask, meet deadlines, and handle time-sensitive matters.
· Dependable, professional, and courteous.
· Ability to work independently and exercise good judgment.
· Strong attention to detail.
Essential Requirements
· Ability to use a computer, telephone, copier/scanner, and other standard office equipment.
· Ability to remain stationary for periods of time while performing office duties.
· Ability to move throughout the community when necessary to perform job duties.
· Ability to lift up to 35 pounds.
Pay: $22.00 – $25.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Title: HOA Admin Assistant
Company: Quail Run Senior Estates
Location: Paso Robles, CA
Category: