Overview
Hospitality Systems Administrator Jobs in City of Cape Town, Western Cape, South Africa at Village n Life
Title: Hospitality Systems Administrator
Company: Village n Life
Location: City of Cape Town, Western Cape, South Africa
Hospitality Systems Administrator
This role forms part of the Sales team within the Village n Life hospitality group.
The Role
As Hospitality Systems Administrator you’ll support and maintain the Oracle Opera PMS environment across the Village n Life portfolio, with additional support across Opera POS systems. You’ll work closely with Reservations, Revenue, Finance, Food & Beverage and Front Office teams to ensure system accuracy, smooth integrations and effective user support across hospitality operations.
Key Responsibilities
– Support the maintenance and configuration of Oracle Opera PMS across the portfolio
– Assist with setup and maintenance of rate codes, packages, room types, routing rules and user profiles
– Maintain PMS and POS system structures including transaction codes and menu item linking
– Assist with weekly rate updates, package setup and annual rate configuration
– Monitor integrations between Opera and channel managers, POS systems and revenue tools
– Support troubleshooting and escalation of system and interface issues
– Provide basic user support and assist with system queries across departments
– Ensure PMS and POS data accuracy and system integrity
– Support reporting requirements for operational, finance and revenue teams
– Assist with system upgrades, property onboarding and technical projects
– Work closely with internal departments to ensure operational efficiency across systems
What We’re Looking For
– Grade 12 or equivalent qualification
– Minimum of 2 years’ experience working with hospitality property management systems
– Strong Oracle Opera PMS knowledge essential
– Experience with Opera POS systems advantageous
– Strong technical troubleshooting and problem-solving skills
– High attention to detail and system accuracy
– Strong communication and teamwork skills
– Ability to manage multiple priorities in a fast-paced hospitality environment
What We Offer
– A dynamic role within one of South Africa’s leading hospitality groups
– Growth and training opportunities within Village n Life
– Exposure to hospitality systems, distribution and revenue operations
– Competitive package aligned with experience
Job Locations: Camps Bay
Job Categories: Revenue and Distributions
Job Types: Full-time
Experience Levels: Mid-Level
Job Properties: Group Services
