Overview
Hotel Front Desk Agent Jobs in Treasure Island, FL at Provident Hotels & Resorts
Full Job Description
Welcome to Provident Hotels and Resorts! We are looking for a Front Desk Agents to join our team. We manage three condo/hotel properties in Treasure Island and are looking to fill a full time position with majority of hours being at our property Sunset Vistas. Additional hours a possibility for fill among our other Treasure Island Properties.
We are looking for experienced Hotel Front Desk Agents. A flexible schedule with open availability is a must for both AM and PM shifts. Evenings and weekends are mandatory with possible weekend rotation. Ideal candidates will have experience working in the hospitality field, be customer service oriented, able to multitask and be a team player. We manage three condo/hotel properties in Treasure Island and are looking to fill multiple positions. Hours may vary and be among all 3 of our Treasure Island properties. Flexible schedule a plus. Shifts could vary.
Previous experience preferred, but we will train the right candidate. Springer Miller System experience a plus! Please read the job description to get a full understanding of what we will require from you.
Job Duties:
·Maintains an inventory of vacancies, reservations and room assignments.
·Possesses a working knowledge of the reservations department.
·Takes same day reservations and future reservations.
·Registers arriving guests and assigns rooms.
·Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, and special requests.
·Coordinates guest room maintenance work with the engineering and maintenance division.
·Resolves all guest complaints in a professional and courteous manner.
·Processes guest check-outs and handles monetary transactions.
·Maintains customer satisfaction.
·Maintains cleanliness of the Front Desk.
·Maintains a high level of professional appearance and demeanor.
·Performs other duties as assigned such as delivery of guests requests and or troubleshooting maintenance requests.
·Vacation Rental Platforms a plus.
Must pass background screening. Please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Schedule:
8 hour shift
Day shift
Evening shift
Every weekend
Weekends as needed
Work Location: In person
Title: Hotel Front Desk Agent
Company: Provident Hotels & Resorts
Location: Treasure Island, FL
Category:
