Overview
HR Business Partners and Operations Manager Jobs in Kalamazoo, MI at Beacon Health System
At Beacon Health System, we deliver outstanding care, inspire health, and connect with heart. We’re seeking a dynamic HR Business Partners and Operations Manager to lead and transform the way we deliver HR services across our organization. This is more than a management role — it’s a strategic leadership opportunity for a forward-thinking HR professional with a passion for optimization, technology, and people-centered service.
What You’ll Do
As the HR Business Partners and Operations Manager, you will be a key driver of our HR transformation, combining the strategic partnership of a Business Partner with the functional excellence of an Operations leader. You will oversee the HR Service Delivery team and own the full employee lifecycle processes including onboarding, leave management, benefits administration, internal mobility, and more.
Key Responsibilities:
Job Responsibilities
Strategic HR Business Partner:
Partner with business leaders to understand their business priorities and needs and, in partnership with HR Pods, develop strategic solutions to address business/HR needs to align with organizational goals.
Stay abreast of industry trends and best practices to recommend innovative HR solutions.
Provides overall prioritization of work assignments and management of functional team resources and their activities.
HR Operations & Process Optimization:
Analyze existing HR processes and identify opportunities for improvement, automation, and standardization.
Design and implement streamlined processes to enhance employee experience, reduce administrative burden, and increase productivity.
Leverage technology and AI solutions and collaborate with cross functional teams to optimize workflows, data management, and reporting.
Technology Integration & Pod Collaboration:
Work within a collaborative Pod structure, integrating HR operations with other HR functions.
Evaluate HR technology platforms and tools to support operational needs and strategic objectives.
Lead the implementation and integration of HRIS and other relevant technologies.
Utilize Office 365 tools (SharePoint, Planner, Loop, Teams, etc.) to optimize business operations, streamline workflows, and foster collaboration within the Pod and broader HR department.
Data-driven Decision Making:
Establish key metrics and performance indicators to measure HR operational effectiveness.
Utilize data analytics and reporting tools to generate insights and inform decision-making processes.
Drive continuous improvement initiatives based on data analysis and feedback from stakeholders.
Team Leadership and Development:
Provide leadership, coaching, guidance, and mentorship to the HR Solutions Partners
Foster a culture of accountability, collaboration, and innovation within the team.
Identify training and development needs to enhance team capabilities and skills.
Ensures the HR Shared Services function maintains performance standards, including customer service, responsiveness, and completed resolution of issues while operating with stewardship of resources and within budget.
Employee Engagement & Retention:
Partner with leadership and other HR functions to develop and implement strategies that promote employee engagement and satisfaction.
Analyze employee engagement data to identify areas for improvement and track the effectiveness of retention initiatives.
Partner with the Talent and Culture team in the design and implementation of programs and initiatives that foster a positive work environment, recognition, and career development opportunities.
Compliance and Risk Management:
Ensure compliance with relevant employment laws, regulations, and internal policies.
Mitigate risks associated with HR operations through effective controls and governance practices.
Collaborate with legal, risk, and compliance teams to address regulatory requirements and mitigate potential liabilities.
Training & Development:
In partnership with Organizational Development Team, consult on the development of programs and help to facilitate impactful training sessions on HR policies, procedures, and best practices.
Develop (in collaboration with COEs as a SMEs) and deliver training materials that are engaging and informative.
Partner with other subject matter experts to create training programs that meet the needs of the organization.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Completing other job-related assignments and special projects as directed.
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, and registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
What You Bring
Education: Bachelor’s degree required; Master’s degree preferred.
Certifications: PHR/SPHR or SHRM-CP/SCP preferred.
Experience: 5+ years of progressive experience in HR Operations, ideally within a healthcare or shared services setting.
Technical Skills: HRIS, ATS, Office 365, data analytics, project management.
Leadership: Proven ability to build high-performing teams and lead through change.
You’re a Great Fit If You Are:
A strategic thinker who transforms ideas into action.
A tech-savvy problem solver who thrives on optimizing systems and processes.
A collaborative leader who inspires trust, accountability, and innovation.
A data-minded decision maker who uses metrics to elevate outcomes.
A resilient change agent who can drive transformation at scale.
Why Beacon?
At Beacon, our values—Trust. Respect. Integrity. Compassion.—guide every decision we make. We foster a culture that values innovation, collaboration, and purpose-driven work.
We offer:
Competitive compensation and benefits
A flexible hybrid work model
Meaningful growth and development opportunities
The chance to influence HR strategy at an organizational level
Ready to help shape the future of HR at Beacon?
Apply today and join a team that is transforming care with heart.
Location: Beacon Health System · Human Resources
Schedule: Full-time, Day, Weekdays & Weekends Hours Vary
Show more
Title: HR Business Partners and Operations Manager
Company: Beacon Health System
Location: Kalamazoo, MI
