Overview
Human Resources Generalist Jobs in Norfolk, NE at The Well NE
Reports to: Executive Director (serving as interim Director of Human Resources)
FLSA Status: Non-exempt
Position Summary:
The Human Resources Generalist is often the first point of contact for prospective team members and plays a vital role in shaping their experience at The Well. This position embodies our person-first approach by adapting processes to meet individual needs, challenges traditional HR practices when they no longer serve our people, and seeks innovative solutions that foster a culture of inclusion, hope, and belonging. The ideal candidate is welcoming, responsive, and invested in the success of every team member—current and future. This is a full-time, in-office position based at The Well in Norfolk.
Core Values:
Show Up with Generosity: We approach our work with a spirit of giving, offering our time and resources to ensure the success of our team and the community we serve.
Check the Ego: We value humility and teamwork over personal ambition; we work collaboratively to achieve our goals.
Embrace Diversity: We are committed to fostering an inclusive environment that respects and values diverse voices and experiences.
Grounded in Hope: We maintain an optimistic, resilient, and realistic outlook, empowering ourselves and others to overcome challenges and thrive.
Qualifications:
Education & Certification
Bachelor’s degree in Human Resources, Business Administration, or related field required.
At least two years of human resource management experience preferred.
SHRM-CP or SHRM-SCP desired.
HR Knowledge & Technical Skills
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite.
Ability to learn and use basic digital platforms to manage intranet content and website job postings.
Strong attention to detail and ability to manage operational systems, such as tracking licensure, CEUs, payroll data, and resource logistics.
Communication & Interpersonal Skills
Excellent verbal and written communication skills; professional and warm across phone, in-person, email, and text interactions.
Excellent interpersonal, negotiation, and conflict resolution skills.
Ability to act with integrity, professionalism, discretion, and emotional intelligence when handling confidential and sensitive matters.
Organizational & Cognitive Skills
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Duties and Responsibilities:
1. Recruitment, Hiring, and Onboarding
Recruit, interview, and welcome new team members with a focus on cultural alignment and individual strengths, ensuring every candidate experiences The Well’s person-first approach.
Collaborate with directors and supervisors to identify the skills and competencies needed for each opening.
Recruit and onboard interns and volunteers, ensuring their roles align with The Well’s mission and core values.
Conduct or acquire background checks and employee eligibility verifications.
Conduct onboarding activities for new employees, facilitate orientation, and ensure all onboarding requirements are completed per agency guidelines.
Update and manage current job postings on the organization’s website.
Represent The Well at job fairs and community events to support recruitment efforts and increase visibility.
2. Training, Development, and Compliance Tracking
Organize, coordinate, and communicate internal team member trainings; oversee The Well’s on-demand training platform.
Monitor and document completion of required training, continuing education, and work assessments for compliance.
Track licensure and certification expiration dates; maintain systems for CEU tracking and renewal.
Evaluate training progress and barriers with supervisors to ensure trainings are effective and meaningful.
Support employee development through creative, individualized learning opportunities and adaptive supervision structures.
3. Payroll, Benefits, and HRIS Support
Provide regular support to the Payroll & Benefits Specialist by:
Double-checking payroll and verifying wage calculations.
Ensuring accurate benefits enrollment and data entry into the HRIS system.
4. Employee Relations and HR Administration
Maintain employee personnel files in accordance with agency policies and procedures.
Execute and support HR processes—including disciplinary actions, investigations, performance and talent management, morale, workplace safety, and recognition—under the direction of program directors and in alignment with agency policies.
Respond to employment-related inquiries, escalating complex or sensitive matters to the appropriate supervisor.
Design and lead employee recognition efforts that build a culture of appreciation and belonging.
Maintain compliance with federal, state, and local employment laws and regulations, and regularly review internal practices to ensure alignment.
Stay current on trends, regulatory changes, best practices, and new technologies in HR, talent management, and employment law.
Use data from surveys and interviews to challenge outdated systems and develop people-centered, innovative HR practices.
5. Internal Communications and Culture
Maintain up-to-date content on the intranet (e.g., birthdays, anniversaries, announcements).
Participate in committees relevant to the HR function, such as the Justice, Equity, Diversity, and Inclusion (JEDI) Council.
Organize The Well’s internal apparel store, including gathering team preferences, updating offerings, and sending quarterly announcements.
6. Onboarding and Offboarding Logistics
Manage resource logistics for new hires and terminations, including issuing and collecting keys, phones, computers, and other equipment.
Coordinate with supervisors to ensure new hire office space is prepared and thoughtfully planned.
Support offboarding processes by ensuring required forms are completed, system access is revoked, exit interviews are offered, and agency resources are returned.
7. Other Responsibilities
Flexibility to work occasional evenings and/or weekends as needed to fulfill responsibilities.
Perform other related duties as assigned.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to access and navigate each department at the organization’s facilities.
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Title: Human Resources Generalist
Company: The Well NE
Location: Norfolk, NE
