Overview
Human Resources Generalist /Operations and Administrative Lead) Jobs in Atlanta, GA at Atlanta Regional Commission
Job Description:
The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.
The Human Resources Generalist/Operations and Administrative Lead plays an essential role within the HR team, managing diverse administrative functions and providing comprehensive administrative support across the entire HR department. This position combines generalist responsibilities with significant administrative duties, ensuring smooth operations in employee lifecycle management, employee engagement, data accuracy, compliance, and departmental projects. The ideal candidate is proactive, detail-oriented, people-focused, maintains a high degree of confidentiality, demonstrates a strong customer service orientation, and is capable of effectively managing multiple tasks with exceptional organizational skills and a sense of urgency.
Essential Duties and Responsibilities:
Employee Lifecycle Management:
Coordinates comprehensive onboarding and offboarding processes, ensuring accuracy, consistency, and efficiency.
Conducts engaging and informative new hire orientations, promoting a welcoming and inclusive atmosphere from the start.
Employee Engagement:
Plans, organizes, and implements employee engagement initiatives and events to foster a vibrant and cohesive organizational culture.
Acts as a key facilitator and point of contact for employee engagement committees, supporting their initiatives and maintaining active communication.
Data Management & Compliance:
Maintains accurate and confidential employee records within relevant HR systems, ensuring data integrity and compliance.
Organizes and maintains HR files according to established compliance guidelines, prepared to respond effectively to audits and internal inquiries.
Administrative Support:
Oversees and manages the HR ticketing system, ensuring prompt resolution and exceptional customer service for employee inquiries.
Provides administrative support across the HR department, including calendar management, meeting coordination, document preparation, and communications to support the CHRO.
Schedules, tracks, and coordinates employee training sessions, ensuring high engagement and accurate record-keeping.
Monitors and tracks service level agreements (SLAs), ensuring responsiveness and adherence to established standards.
Project Coordination & Dashboard Management:
Monitors and updates the HR project dashboard, providing timely progress reports and alerting the HR team to potential challenges.
Serves as the central communication hub, facilitating seamless coordination and information exchange across the HR team and broader organization.
Minimum Qualifications:
Bachelor’s degree in Human Resources, Business Administration, Communications, or related field preferred.
Minimum of 1 year of HR experience in a generalist or administrative capacity, or 5 years administrative experience.
Required Knowledge, Skills, Abilities and Competencies:
Superior organizational skills with meticulous attention to detail.
Strong initiative and ability to proactively resolve problems.
Excellent interpersonal skills and effective communicator at all organizational levels.
Proven ability to multitask and prioritize in a fast-paced environment.
Demonstrated follow-through to successfully complete projects and tasks.
High degree of confidentiality and discretion.
Customer service focused with a responsive approach and a sense of urgency.
Highly values employee satisfaction.
Proficiency with data management tools, and Microsoft Office Suite.
Additional Information
About ARC:
The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.
ARC Strategic Framework
Vision — ONE great REGION
Mission Statement
The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative, data-informed planning and investments.
Our Goals
Healthy, safe, livable communities in the Atlanta metro area.
Strategic investments in people, infrastructure, mobility, and preserving natural resources.
Regional services delivered with operational excellence and efficiency.
Diverse stakeholders engage and take a regional approach to solve local issues.
A competitive economy that is inclusive, innovative, and resilient.
Our Core Values
Excellence | A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agency’s and our colleague’s success.
Equity | We represent a belief that there are some things which people should have, that there are basic needs that should be fulfilled, that burdens and rewards should not be spread too divergently across the community, and that policy should be directed with impartiality, fairness and justice towards these ends.
Integrity | In our conduct, communication, and collaboration with each other and the region’s residents, we will act with consistency, honesty, transparency, fairness and accountability within and across each of our responsibilities and functions.
Application Process:
The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta region. ARC serves as a forum where leaders come together to discuss and act on issues of regionwide consequence, so it is important that our staff share the public entrepreneurial spirit that defines ARC.
As an Equal Opportunity Employer, ARC does not discriminate on the basis of race, color, age, national origin, sex, religion or disability.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please contact ARC at 404-463-3100 or Human Resources via email at [email protected].
ARC offers our full-time regular employees a comprehensive and competitive benefits package which includes health insurance, life insurance, retirement benefits, paid time off and more!
Show more
Title: Human Resources Generalist /Operations and Administrative Lead)
Company: Atlanta Regional Commission
Location: Atlanta, GA
