Overview
Human Resources Manager Jobs in Lampung, Indonesia at J&T Express
Title: Human Resources Manager
Company: J&T Express
Location: Lampung, Indonesia
Job Description
- Plan, manage, and monitor the end-to-end recruitment process to fulfill manpower requirements for both operational and support functions.
- Develop manpower plans and monitor workforce requirements based on business needs across the Lampung area.
- Manage Employee Relations & Industrial Relations, including employee discipline, workplace conflicts, grievances, violations, and other employee-related cases in coordination with relevant stakeholders.
- Monitor employee performance and productivity and provide improvement recommendations to management.
- Identify training and development needs and ensure the implementation of SOPs, company policies, and HR programs across operational areas.
- Ensure HR policies and processes are implemented in accordance with company regulations and applicable labor laws.
- Handle and provide solutions for various HR issues in the field, including disciplinary actions, employee complaints, and employee relations cases.
- Prepare and submit regular HR reports covering manpower, recruitment progress, turnover, attendance, employee cases, and other HR activities.
- Act as an HR Business Partner to management and operational teams to support smooth and effective business operations across the Lampung area.
- Coordinate with Head Office HR, area management, and relevant stakeholders on the implementation of HR policies, programs, and initiatives.
Requirements
- Bachelor’s degree in Psychology, Human Resources Management, Law, Management, or a related field.
- Minimum 5 years of experience in Human Resources, preferably with strong exposure to HR Operations.
- Previous experience as an HR Supervisor, HR Manager, or HR Business Partner is preferred.
- Experience in logistics, courier/express delivery, warehouse, supply chain, manufacturing, retail, or other operationally intensive industries is highly preferred.
- Strong understanding and hands-on experience in Recruitment, Employee Relations, Industrial Relations, HR Operations, and Manpower Planning.
- Good knowledge of Indonesian labor regulations, including PKWT/PKWTT, BPJS, disciplinary actions/warning letters (SP), termination, and industrial relations processes.
- Experienced in handling employee cases, workplace conflicts, disciplinary matters, grievances, and HR issues in operational environments.
- Strong leadership, communication, problem-solving, negotiation, and stakeholder management skills.
- Proficient in Microsoft Excel and capable of preparing and analyzing HR reports.
- Willing to work mobile and be based in Lampung.
- Able to work independently, demonstrate strong initiative, and make sound decisions in a dynamic operational environment.
