Overview
Hyundai Warranty Administrator Jobs in Remote at Warranty Processing Company, Inc
Full Job Description
Hyundai Warranty Administrator
The Warranty Administrator is responsible for overseeing all aspects of warranty processing at Warranty Processing Company, Inc. This role involves managing warranty claims from start to finish, ensuring accurate and timely processing, and providing excellent customer service to both internal and external stakeholders. The Warranty Administrator will work closely with the warranty team, internal departments, and external vendors to ensure the smooth and efficient processing of warranty claims.
Benefits:
Full Compensation
Paid time off & Holidays
Private Health Insurance including dental & vision coverage
Life, AD&D, Short and Long-Term Disability, Supplemental Accident, Critical Illness, and Hospitality Indemnity coverage
Employer matched 401(k) retirement plan
Opportunity for growth and advancement
Positive work environment
Responsibilities:
Demonstrated technical knowledge of OEM Policies and Procedures
Demonstrated expertise with DMS (Dealer Management Systems), Excel, and the Microsoft suite of products
Current Warranty Certified status through OEM training
Review and validate warranty claims for accuracy and completeness
Communicate with customers, dealers, and manufacturers regarding warranty claims
Coordinate with internal departments to obtain necessary documentation and information
Provide excellent customer service, responding to inquiries and resolving any concerns related to warranty claims
Collaborate with the warranty team and other stakeholders to streamline processes and improve overall efficiency
Requirements:
High school diploma or equivalent
Prior experience in warranty processing or administration is required
Strong attention to detail and accuracy
Excellent organizational and time management skills
Strong written and verbal communication skills
Ability to effectively prioritize and manage multiple tasks
Proficient in using warranty management software and systems
Knowledge of warranty policies and procedures
Strong problem-solving and decision-making abilities
About Warranty Processing Company:
We are a leading provider of warranty processing services. We work with various industries to ensure that warranty claims are handled efficiently and accurately. Our team is dedicated to providing excellent customer service and maintaining strong relationships with our clients. As an industry leader, we strive to continuously improve our processes and deliver the highest level of service to our customers.
Title: Hyundai Warranty Administrator
Company: Warranty Processing Company, Inc
Location: Remote
Category:
