Overview
Infrastructure operation specialist Jobs in Johor Bahru, Johore, Malaysia at ZTE Malaysia
Title: Infrastructure operation specialist
Company: ZTE Malaysia
Location: Johor Bahru, Johore, Malaysia
- Monitor and manage daily facility operations to ensure system stability, reliability, capacity, and availability.
- Identify facility risks, capacity bottlenecks, and single points of failure; develop and drive risk mitigation and improvement plans.
- Conduct RCA for major incidents (P1/P2) and implement corrective and preventive actions.
- Develop and optimize PM plans, SOP/MOP/EOP/SCP, technical standards, and operational processes.
- Support facility projects, system upgrades, expansion, PUE/energy-efficiency optimization, and technical improvements.
- Conduct technical reviews for major changes and projects, ensuring safety, compliance, and technical quality.
- Manage and evaluate Colo/vendor technical performance and service quality.
- Document technical cases and best practices, and conduct knowledge sharing and technical training across teams.
- Explore and evaluate AI tools and emerging technologies to improve facility operations and efficiency.
Job Requirements
- Degree/Diploma in Electrical Engineering, Mechanical Engineering, HVAC, Telecommunications, or a related field.
- Relevant experience in data center facility operations, maintenance, engineering, or technical management.
- Strong knowledge of one or more facility disciplines: Electrical, HVAC, or ELV/Communications.
- Experience in RCA, risk management, preventive maintenance, technical standards, and project management.
- Good understanding of data center availability, capacity, energy efficiency, and operational reliability.
- Strong analytical, problem-solving, communication, and coordination skills.
- Multiple vacancies available.
