Overview
Insurance Specialist Jobs in Greater Kuala Lumpur at Scry AI
Title: Insurance Specialist
Company: Scry AI
Location: Greater Kuala Lumpur
Employment Type: Full Time
Location: Remote
Experience: Insurance Operations, Underwriting, Claims, Policy Administration, or Insurance Advisory Roles
Company Description
Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to improve efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.
We are looking for an Insurance Specialist to bring strong insurance domain knowledge into Scry AI’s product, client, and business initiatives. This role will support insurance workflows, analyze industry requirements, and help ensure our solutions address practical challenges across underwriting, claims, policy administration, and insurance operations.
Role Overview
As an Insurance Specialist at Scry AI, you will work closely with product, engineering, sales, and client-facing teams to provide insurance domain knowledge and support insurance-focused use cases. You will analyze existing processes, documentation requirements, business rules, and operational challenges to help teams build and implement relevant solutions.
This role is ideal for someone with hands-on insurance industry experience who understands how insurance processes work and can translate that knowledge into clear business and technology requirements.
Key Responsibilities
Insurance Process & Domain Support
- Provide domain knowledge across insurance processes including underwriting, claims, policy servicing, renewals, and endorsements
- Analyze insurance workflows, business rules, and operational requirements
- Identify process gaps, exceptions, and areas where technology can improve operations
Policy & Claims Documentation
- Review insurance policies, claims documents, applications, supporting records, and related documentation
- Help define document requirements and validation rules for different insurance processes
- Identify missing, inconsistent, or incorrect information within insurance workflows
Product & Solution Support
- Work with product and engineering teams to translate insurance requirements into product functionality
- Provide inputs on workflows, business rules, terminology, and industry practices
- Review insurance-related features and use cases for functional accuracy
Client Engagement & Requirement Gathering
- Participate in discussions with insurance clients to understand their processes and operational challenges
- Gather and document business requirements for insurance-focused implementations
- Explain insurance workflows and requirements to technical and non-technical stakeholders
Compliance & Process Controls
- Maintain awareness of insurance regulations, documentation requirements, and internal control practices
- Support the development of processes that align with relevant compliance requirements
- Identify operational risks and exceptions within insurance workflows
Research & Knowledge Sharing
- Track insurance industry trends, operational practices, and technology developments
- Develop process documentation, use cases, and internal knowledge resources
- Share domain insights with product, sales, marketing, and implementation teams
Required Qualifications and Skills
- Experience in insurance operations, underwriting, claims, policy administration, or related insurance functions
- Strong understanding of insurance processes, terminology, and documentation
- Ability to analyze business workflows and identify operational requirements
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to collaborate with product, technical, and client-facing teams
- Experience with insurance technology platforms or digital insurance processes is preferred
Our Ideal Candidate
- Has strong practical knowledge of insurance operations
- Understands underwriting, claims, policy administration, and related workflows
- Can translate insurance requirements into clear business and product inputs
- Is comfortable working with both insurance professionals and technology teams
- Is detail-oriented and confident working with complex documentation
- Is interested in AI, insurance technology, and enterprise automation
If this role interests you, follow our page to stay updated on more job opportunities and insights into how AI is being applied across insurance operations, underwriting, claims, and policy management.
