Overview
Intake Specialist Jobs in Buffalo, NY at Erie County Assigned Counsel Program
Erie County Assigned Counsel Program
Job Title: Intake Specialist Job Category: Non-exempt
Department/Group: Intake Job Code/ Req#:
Directly Reports to: Intake Team Leader Supervises: None
Location: Office Travel Required: None
Level/Salary Range: $38,792-$42,800 Position Type: Full-time in Office
Job Description
ROLE AND RESPONSIBILITIES
- Answering incoming phone calls
- Enter data from AOD Criminal Courts
- Enter data from Family Court petitions and emails.
- Respond to inquiries from the Courts, Legal Aid, Office of the DA, Town Prosecutors, panel attorneys and clients.
- Monitor the door camera throughout the day.
- Bring mail downstairs to the U.S. Post Office blue mail collection box.
- Send text messages to clients with their attorney’s name and contact information.
- Back-up to the Parole/Appeals/Intake Specialist
- Back-up to the Intake Team Leader as required.
- Liaison between clients and Intake Team Leader
- Perform other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High school diploma or equivalent. One year or more office experience preferred. Experience using Microsoft Office, Adobe, and Microsoft Outlook.
PREFERRED SKILLS
Customer service skills; attention to detail; organization skills; accuracy and spelling; ability to stay focused or on tasks; work well with others; ability to take direction; ability to multi-task. Legal background beneficial.
ADDITIONAL NOTES
The Assigned Counsel Program is an Equal Opportunity Employer.
Erie County Bar Association’s Aid to Indigent Prisoners Society, Inc.
Job Type: Full-time
Pay: $38,792.00 – $42,800.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Vision insurance
Work Location: In person
Title: Intake Specialist
Company: Erie County Assigned Counsel Program
Location: Buffalo, NY
Category:
