Overview
IT Administrative Assistant Jobs in West Palm Beach, Florida, USA at Vets Hired
About the job IT Administrative Assistant
Position Description:
TheIT Administrative Assistantis responsible for supporting the smooth operation of the IT Department. This position combines administrative responsibilities with basic technical knowledge, enabling the individual to provide essential support to the IT team and other staff. The IT Administrative Assistant assists with various tasks, ranging from managing administrative duties to providing technical assistance to end users.
ESSENTIAL JOB RESPONSIBILITIES
This position will assist the System Administrator with:
Creation of user accounts in various systems.
Disabling user accounts
Assisting the system administrator with account review and cleanup across various systems
Basic computer preparation prior to placement.
a. Joining to domain
b. Ensuring basic software is in place
i. Virus scanner
ii. Inventory Agent
iii. Office/Email if applicable
iv. CDK if applicable
This position will assist the Director of IT with:
Obtaining authorization to purchase items requested by managers.
Must coordinate with managers by providing the managers with PO Requests that they can forward to Amanda for approval
Ordering authorized equipment
Ensuring receipt and deployment of ordered equipment
Ensuring that equipment is noted in asset inventory (as necessary)
Ensuring that equipment purchase requests are recorded in the IT ticketing system
Obtaining approval from Amanda for the issuance (and purchase, when necessary) of tablets and smartphones
Ensuring that smartphones, tablets and other equipment are properly signed for and forwarded to the System Administrator or Director of IT for recording in Paylocity.
Reviewing open tickets, ensuring none are unassigned.
WHO ARE WE LOOKING FOR?
High school diploma or equivalent; additional technical certifications are a plus.
Proven experience in an administrative role, preferably in an IT environment.
Basic knowledge of computer hardware, software, and networking concepts.
Proficiency in Microsoft Office Suite and other relevant software applications.
Strong organizational andmultitaskingabilities.
Excellent verbal and writtencommunication skills.
Customerservice-orientedmindset with aproblem-solvingattitude.
Ability to work independently and as part of a team.
Schedule:
8-hour shift
Day Shift
Education/Requirements:
High school or equivalent
Experience:
IT support: 2 years (Preferred)
Benefits:
401(k)
401(k) matching
Bereavement leave
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Professional developmentassistance
Vision insurance
Title: IT Administrative Assistant
Company: Vets Hired
Location: West Palm Beach, Florida, USA
Category: Administrative/Clerical, IT/Tech
