Overview
IT Specialist Jobs in Greater Surabaya at PT Mutual Medica
Title: IT Specialist
Company: PT Mutual Medica
Location: Greater Surabaya
We are seeking a reliable and proactive IT Specialist to manage and maintain our company’s IT infrastructure. This role is responsible for ensuring the smooth operation of hardware, software, and network systems, as well as providing technical support to internal users. The ideal candidate is hands-on, responsive, and capable of solving problems efficiently to minimize downtime and improve system performance.Job Responsibilities:
- Install, configure, and maintain computer hardware, software, and networks
- Monitor and maintain LAN, internet connections, routers, and network devices
- Troubleshoot hardware, software, and network issues in a timely manner
- Provide technical support to employees and resolve IT-related issues
- Manage user accounts, access rights, and system security
- Perform routine system maintenance, updates, and backups
- Document IT procedures, configurations, and troubleshooting steps
- Coordinate with external vendors for IT support and procurement when needed
Requirements:
- Proven experience as an IT Support, IT Specialist, or similar role
- Basic understanding of networking concepts (LAN, TCP/IP, DNS, DHCP, routers, switches)
- Ability to troubleshoot hardware and software issues independently
- Familiarity with Windows OS, common business applications, and basic server management
- Strong problem-solving and analytical skills
- Good communication skills and ability to support non-technical users
- Highly responsible, responsive, and able to work under pressure
- Experience with network security, firewalls, or cloud services is a plus
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field
We are seeking a highly organized and detail-oriented Accounting & Admin Staff member to support our sales team and manage daily accounting tasks. The ideal candidate will be responsible for sales administration, Accounts Receivable (AR) management, and report generation to ensure the smooth and accurate flow of sales and financial documentation.Job Responsibilities:
- Create sales orders according to customer requests
- Draft and prepare sales offers, MOUs, and other contracts for consumers
- Prepare and archive all company correspondence
- Print sales invoices, invoice receipts, and tax invoices based on customer orders
- Prepare all necessary documents for invoice submission to government agencies
- Coordinate with government staff to ensure the accuracy and completeness of documents for debt payment
- Prepare reports on turnover, sales, and other sales-related reports
- Create and provide a list of receivables to the collector and management
Requirements:
- Proven experience in an administrative or accounting support role.
- Strong knowledge of accounting principles and Accounts Receivable processes.
- Excellent organizational and time-management skills with a strong attention to detail.
- Proficiency in accounting software (e.g., Accurate) and Microsoft Office Suite, especially Excel.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong communication and interpersonal skills.
- A bachelor’s degree in accounting, finance, business administration or a related field is a plus.
We are seeking a highly organized and detail-oriented Purchasing Admin to support our procurement activities. The ideal candidate will be responsible for managing purchase orders, maintaining supplier records, coordinating with internal teams, and ensuring timely delivery of goods and services to meet operational needs.Job Responsibilities:
- Process and manage purchase orders from request to delivery
- Maintain accurate and up-to-date supplier and product records
- Communicate with vendors to ensure timely delivery and resolve issues
- Coordinate with internal departments to fulfill material and service needs
- Monitor inventory levels and track orders to avoid shortages
- Assist in supplier evaluation and performance monitoring
- Prepare and maintain purchasing reports and documentation
Requirements:
- D3 or Bachelor’s degree in Business Administration, Supply Chain, or a related field
- Proven experience in purchasing, procurement, or administrative roles
- Strong organizational skills with excellent attention to detail
- Proficiency in Microsoft Office and purchasing software (e.g., SAP, Accurate, or similar)
- Good communication and negotiation skills
- Ability to work under pressure and manage multiple tasks simultaneously
We are seeking a dedicated and experienced Sales Representative to join our team in Surabaya. In this role, you will be responsible for driving sales growth, maintaining strong relationships with healthcare providers, and promoting our medical device solutions to new and existing clients. This is a great opportunity for someone with a deep understanding of the healthcare industry and a passion for delivering value to customers.Job Responsibilities:
- Lead and manage sales activities within the assigned territory
- Develop and maintain relationships with hospitals, clinics, and medical professionals
- Identify new business opportunities and execute sales strategies
- Collaborate with the marketing and product teams to support customer needs
- Prepare and deliver compelling product presentations and demonstrations
Requirements:
- Proven experience in sales, preferably in the medical devices or healthcare industry
- Strong knowledge of the local healthcare landscape
- Excellent communication and negotiation skills
- Self-driven and results-oriented with a strong sense of accountability
- Ability to travel within the region as needed
We are looking for a Application & Product Support to support the implementation and usage of our medical diagnostic instruments. This role involves close collaboration with customers, providing technical training, troubleshooting, and ensuring optimal instrument performance in the field. You will serve as a key technical resource bridging our product capabilities with customer needs.Job Responsibilities:
- Provide post-installation training and technical guidance to customers
- Support application troubleshooting and respond to technical inquiries
- Work closely with sales and service teams to ensure customer satisfaction
- Assist in instrument validation, demo, and evaluation processes
- Deliver periodic refresher training to existing users
- Maintain up-to-date knowledge of product features and clinical applications
Requirements:
- Background in Medical Technology, Biomedical Engineering, or related field
- Experience with laboratory instruments or medical devices preferred
- Strong analytical and problem-solving skills
- Effective communication and presentation skills
- Willingness to travel to customer sites as needed
We are seeking a Technical Responsible Person (Penanggung Jawab Teknis) to oversee and ensure regulatory compliance related to our medical devices. This role is critical in maintaining the integrity of our operations, ensuring that all activities related to distribution, storage, and usage of medical devices comply with applicable national regulations.Job Responsibilities:
- Ensure compliance with MoH (Ministry of Health) regulations for medical devices
- Monitor product storage, handling, and distribution according to applicable standards
- Coordinate with regulatory authorities regarding product registration and reporting
- Support internal audits and quality system implementation
- Review technical documentation and ensure product traceability
- Act as the official liaison for technical regulatory matters in the company
Requirements:
- Holds a valid STR (Surat Tanda Registrasi) or equivalent, as required by Indonesian regulations
- Preferably holds a Bachelor’s degree in Pharmacy, or related fields may also be considered
- Good understanding of regulatory requirements for medical devices in Indonesia
- Detail-oriented with strong documentation and reporting skills
- Able to work independently and maintain compliance under pressure
