Overview
Job File Coordinator Jobs in Waldwick, NJ at SERVPRO
Position Overview:
SERVPRO® Team Fox is seeking a highly organized and detail-oriented Job File Coordinator to support our production and administrative teams. As a Job File Coordinator, you will be responsible for ensuring that all job files meet internal and industry standards, supporting the team with accurate documentation, and facilitating a smooth workflow from job initiation to completion.
Key Responsibilities:
Coordinate all job file documentation, ensuring compliance with SERVPRO® standards and IICRC guidelines.
Upload, manage, and maintain accurate records in Xactimate/XactAnalysis and proprietary systems (WorkCenter, DryBook, etc.).
Monitor and follow up on production processes to ensure timely job completion.
Serve as a liaison between customers, insurance adjusters, and the production team.
Submit estimates and invoices to clients and carriers; track payments and collections as needed.
Prepare and review job files for auditing and compliance.
Assist with scheduling, customer service calls, and general administrative duties.
Support team members with administrative and data-entry tasks as needed.
Requirements:
Strong organizational and communication skills
Detail-oriented with the ability to multitask in a fast-paced environment
Familiarity with restoration industry platforms like Xactimate, XactAnalysis, DryBook, or similar preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Customer service experience required; insurance or restoration industry background is a plus
High school diploma or equivalent (college degree preferred)
What We Offer:
Competitive compensation
Health, dental, and vision insurance options
401(k) with company match up to 3%
Paid time off and holidays
Opportunities for professional development and industry certifications
Apply Today!
Be a part of a nationally recognized brand where your skills and dedication make a direct impact on helping people recover from disaster.
Job Type: Full-time
Pay: $21.00 – $23.00 per hour
Expected hours: No less than 40 per week
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Morning shift
Experience:
Customer service: 2 years (Required)
Ability to Commute:
Waldwick, NJ 07463 (Required)
Work Location: In person
Title: Job File Coordinator
Company: SERVPRO
Location: Waldwick, NJ
Category:
